ACH Processing Analyst

State Employees' Credit Union • Raleigh, NC

10h • Hybrid

About The Position

The ACH Processing Analyst is an entry-level position that processes requests involving Automated Clearing House (ACH) transactions. The analyst learns to use ACH processing software to support branch, Member Services Support, and operations employees, as well as members and outside originators, with ACH processing and research. The role collaborates with other departments and branches/Member Services Support to process ACH returns and balance the ACH system and related General Ledger accounts.

The position permits hybrid work flexibility as determined by departmental, corporate, and executive needs. The role requires prolonged sitting and computer use.

Requirements

• High school diploma or GED.
• Basic computer skills.
• Attention to detail and accuracy.
• Proficient written and verbal communication skills.
• Ability to cooperate and collaborate with coworkers and various levels of leadership.
• Ability to be cordial and professional in interactions with members and coworkers in both on-site and remote work settings.
• Willingness to engage in ongoing training and professional development.

Nice To Haves

• Associate degree.
• Excellent analytical and research skills.
• One year of relevant experience.
• Experience working with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Work incoming files from the Federal Reserve Bank and internal departments.
• Prepare tickets and key manual returns of ACH debits and credits in response to member or Originating Depository Financial Institution requests.
• Process and respond to Member Access messages directly from members regarding ACH disputes.
• Assist branches and outside agencies/departments with ACH research.
• Collaborate with other departments and branches/Member Services Support to process ACH returns and balance the ACH system and associated General Ledger accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED