ACH Processing Analyst

SECU • Raleigh, NC

2d • Hybrid

About The Position

The ACH (Automated Clearing House) Processing Analyst position is an entry-level position that processes various requests involving ACH transactions. They will learn how to navigate within our ACH processing software to assist branch, Member Services Support, and operations employees, along with members, and outside originators with ACH processing and research. They will collaborate with other departments and branches/Member Services Support in processing ACH returns and balancing the ACH system and associated General Ledger accounts.

Requirements

• HS Diploma or GED
• Basic computer skills
• Attention to detail and accuracy is imperative
• Proficient written and verbal communication skill
• Ability to cooperate and collaborate with coworkers and various levels of leadership and be cordial and professional in all interactions with members and coworkers in both on-site and remote work settings
• Willingness to engage in ongoing training and professional development

Nice To Haves

• Associate degree
• Excellent analytical and research skills
• 1 year of relevant experience
• Should have experience working with MS Office Suite (Excel, Word, Outlook, PowerPoint).

Responsibilities

• Work incoming files from the Federal Reserve Bank and internal departments.
• Prepare tickets and key manual returns of ACH debits/credits per member or Originating Depository Financial Institution requests.
• Process and respond to Member Access messages directly from members regarding ACH disputes.
• Assist branches and outside agencies/departments with ACH research.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED