ACH Payments Associate
About The Position
The ACH Electronic Payment Associate is responsible for processing, monitoring, and reconciling Automated Clearing House (ACH) transactions to ensure accurate and timely payment processing. This role supports commercial banking clients by handling ACH file transmission, researching transaction discrepancies, and ensuring compliance with NACHA operating rules and bank policies. The ideal candidate has strong diligence, excellent critical thinking skills, and a solid understanding of electronic payment systems. This role will report into the ACH Operations Manager. Standard 4-day in-office requirement, 1 day remote (of your choosing) This role requires availability for weekly rotation 9am - 5pm, and 10am - 6pm.
Requirements
- 3+ years banking experience, in ACH processing, electronic payments or banking operations
- College degree or equivalent work experience in the field of banking or finance
- Strong knowledge of NACHA rules, federal banking regulation and payment processing procedures
- Ability or research and resolve issues related to ACH
- Ability to operate banking software and other general office equipment
- Able to work with minimal direction, demonstrate initiative-taking problem-solving ability, deal with time pressures and changing priorities
- Ability to work in a challenging environment and manage multiple tasks effectively
- Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do
Responsibilities
- Monitor ACH file transmissions and resolve exceptions or errors in a timely manner.
- Assist customers and internal teams with ACH-related inquiries, including research and resolving transaction issues.
- Complete ACH Risk Assessments
- Review and clear OFAC hits in ACH systems
- Reconcile ACH transactions including Notice of Reclamation and FRB debits
- Process for ACH returns and exception handling
- Ensure compliance with NACHA rules, banking regulations, and internal policies related to ACH processing.
- Review & process Proof of Authorization (POA) and Trace Requests
- Maintain accurate records and documentation related to ACH processing and compliance
- Participate in system upgrades, testing and process improvements to enhance ACH Operations
- Assist with processing wire transfers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees
