Electronic Payments Specialist, ACH

Southern First Bank•Greenville, SC

16h•Onsite

About The Position

The principal function of this position is to support the requirements associated with the ACH process. Additional cross training throughout the department to assist as needed in other areas will occur once the principal function has been mastered.

Requirements

High School diploma
2-4 years banking or similar experience
Strong computer skills: proficient in Excel and knowledgeable in Microsoft Office Suite
Good interpersonal skills which represent the Bank in a positive manner in dealing with clients and other team members
Ability to effectively communicate with the professionalism that is identified with Southern First
Ability to adjust to change and willingness to be a team player
Maintain regular consistent and professional attendance, punctuality and personal appearance

Nice To Haves

Cross training throughout the department to assist as needed in other areas will occur once the principal function has been mastered.

Responsibilities

Establish client setup within Horizon core and with Horizon ACH
Monthly ACH Monitor ACH activity for over limit
Communicate with Team Leaders, Client Officers, and Cash Management when limits are exceeded.
Troubleshoot file issues with FIS and Cash
Process ACH client disputes in accordance with Reg E
Set up and maintain bank external ACH Pre-Note/NOC
Perform incoming ACH transaction
Process any ACH returns from daily transaction exception
Review all DNE for ACH and return transactions
Process monthly IOLTA
Process MasterCard Alerts and distribute information to frontline
Process FALCON alerts and distribute information to frontline
Process debit card disputes in accordance with Reg E
Process rejected disputes with FIS for SecurLock Warranty
Timely processing of IRS/Government levies including frontline and client
Timely processing of B-Notice
Act as bank’s year-end coordinator between all areas involved in client tax information
Adjust deposit tax forms as needed and file with the IRS
File Form 945 with IRS for federal withholding on our accounts
Communicate with the IRS verbally, in person or written as needed
On weekly basis make federal tax withholding payments
Timely processing of state levies/garnishments including frontline and client
On monthly basis make state tax withholding payments
Process incoming and outgoing domestic and international wires received across multi-channel communications utilizing multiple wire systems.
Process draw down and tax payments
Perform OFAC and Fraud checks
Maintain adequate balances at Federal Reserve for transaction processing
Perform wire callbacks according to client contract and bank policy
Perform wire traces or inquiries as needed
Maintain and update wire callback logs
Create billing setup/email notification within eWire for clients requiring special handling
Transaction item processing exception: Returns, Unposted items, Posted exceptions, Special handling items
Perform end of day close out
Chargebacks: Earns early notifications for large incoming chargeback items
Reconciliation of departmental accounts
Review of balancing report to clear exception items
Review of outstanding items in GLs reconciled by accounting to clear exceptions
Reg D exceptions
Account holds and appropriate documentation
ATM transaction reports
Invalid transfer accounts
Mobile Wallet enablement reports and initiate email notification with client
Remote capture review for transaction fraud
Stop payments for accuracy against documentation processed as well as type of stop
File maintenance to include monitoring employee account maintenance changes
Internal Interest recalculations
IRA, CD, and HSA corrections
Duplicate check item review
Print notices and CD interest checks for daily processing
Order cash for bank offices via Fedline
Daily review official checks (cashier’s checks) for appropriate signer limits
Process Deposit and Loan verifications
Assist Compliance with subpoenas
Daily dormant account review and letter generation
Activate dormant accounts from proper authorization
ACH and check positive pay pre-scrub presentation to clients.
Process items according to client instruction.
Interface with Cash Management team.
Order foreign currency through correspondent bank
Process foreign checks/drafts through correspondent bank
Analyze address changes based on CIF maintenance for accuracy
Gather and analyze Deposit Operations monthly metrics
On quarterly basis send reconcilement reports
File annual state tax withholding reports
Complete other duties as assigned