Electronic Payments Specialist, ACH

Southern First Bank•Greenville, SC

1d•Onsite

About The Position

The principal function of this position is to support the requirements associated with the ACH process. Additional cross training throughout the department to assist as needed in other areas will occur once the principal function has been mastered.

Requirements

High School diploma or equivalent.
2-4 years of banking or similar experience.
Strong computer skills: proficient in Excel and knowledgeable in banking software.
Good interpersonal skills which represent the Bank in a positive manner in dealing with clients and other team members.
Ability to effectively communicate with the professionalism that is identified with Southern First.
Ability to adjust to change and willingness to be a team player.
Maintain regular, consistent, and professional attendance, punctuality, and personal presentation.

Responsibilities

Establish client setup within Horizon core and with Horizon ACH
Monthly ACH processing
Monitor ACH activity for over limit and communicate with Team Leaders, Client Officers, and Cash Management when limits are exceeded.
Troubleshoot file issues with FIS and Cash Management.
Process ACH client disputes in accordance with Reg E.
Set up and maintain bank external ACH.
Pre-Note/NOC processing.
Perform incoming ACH transaction processing.
Process any ACH returns from daily transaction exceptions.
Review all DNE for ACH and return transactions.
Process monthly IOLTA.
Process MasterCard Alerts and distribute information to frontline.
Process FALCON alerts and distribute information to frontline.
Process debit card disputes in accordance with Reg E.
Process rejected disputes with FIS for SecurLock Warranty.
Timely processing of IRS/Government levies including frontline and client.
Timely processing of B-Notice.
Act as bank’s year-end coordinator between all areas involved in client tax information.
Adjust deposit tax forms as needed and file with the IRS.
File Form 945 with IRS for federal withholding.
Communicate with the IRS verbally, in person or written.
On a weekly basis, make federal tax withholding.
Timely processing of state levies/garnishments including frontline and client.
On a monthly basis, make state tax withholding.
Process incoming and outgoing domestic and international wires received across multi-channel communications utilizing multiple wire systems.
Process draw down and tax payments.
Perform OFAC and Fraud checks.
Maintain adequate balances at Federal Reserve for transaction processing.
Perform wire callbacks according to client contract and bank policy.
Perform wire traces or inquiries.
Maintain and update wire callback information.
Perform end of day wire processing.
Create billing setup/email notification within eWire for clients requiring special handling.
Transaction item processing exceptions (Returns, Unposted items, Posted exceptions, Special handling items).
Perform end of day close out for bookkeeping.
Process chargebacks and earn early notifications for large incoming chargeback items.
Reconciliation of departmental accounts.
Review of balancing report to clear exception items.
Review of outstanding items in GLs reconciled by accounting to clear exceptions.
Review Reg D exceptions, account holds and appropriate documentation, ATM transaction reports, invalid transfer accounts, Mobile Wallet enablement reports and initiate email notification with client, remote capture review for transaction fraud, and stop payments for accuracy against documentation processed as well as type of stop.
File maintenance to include monitoring employee account maintenance changes.
Process internal adjustments (Interest recalculations, IRA, CD, and HSA corrections).
Process Clearing House adjustments.
Process Federal Reserve adjustments.
Process ATM adjustments.
Review duplicate check items.
Print notices and CD interest checks for daily processing.
Order cash for bank offices via Fedline.
Daily review official checks (cashier’s checks) for appropriate signer limits.
Process Deposit and Loan verifications.
Assist Compliance with subpoenas.
Daily dormant account review and letter generation.
Activate dormant accounts from proper authorization.
ACH and check positive pay pre-scrub presentation to clients. Process items according to client instruction. Interface with Cash Management team.
Order foreign currency through correspondent bank.
Process foreign checks/drafts through correspondent bank.
Analyze address changes based on CIF maintenance.
Gather and analyze Deposit Operations monthly metrics.
On a quarterly basis, send reconcilement reports.
File annual state tax withholding.
Complete other duties as assigned.