WS - ACE Welcome Desk Specialist - FWS
University of Pikeville•Pikeville, KY
•Onsite
About The Position
Serve as the first point of contact at the ACE Welcome Desk to support students and prospective students. Responsibilities include greeting and directing visitors, ensuring students scan in for federal reporting, assisting with appointments, and completing clerical tasks such as filing and email correspondence. ACE training is provided and required.
Requirements
- Computer knowledge and online software (Canvas, Word, Excel, PowerPoint, Canva, social media)
- Outstanding written and verbal communication
- Ability to work under deadlines
- Ability to lift and carry 25 lbs.
- Keyboarding
- Reaching/handling
Responsibilities
- Maintain a positive and effective environment during shifts
- Work independently and effectively; use resources to direct guests
- Maintain confidentiality, be punctual, communicate schedule changes in advance, and dress appropriately
- Serve as receptionist; greet and direct visitors; demonstrate superior verbal and written communication
- Effectively communicate your skills and availability to perform this job in your letter of application
- Assist students with contract requirements
- Follow appropriate procedures to document and submit records
- Maintain accurate files, records, and data of each student
- Assist with developing marketing and learning materials
- Create and submit videos, print materials, and online content
- Professionally represent the ACE
- Interact with faculty, staff, and other campus constituents
- Represent the ACE at various events
- Maintain a positive mindset and respect students’ needs, abilities, and confidentiality
- Remain open to the evolving needs of ACE
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
