Accts Receivable & Credit Specialist

Riddle's Group•Rapid City, SD

12h•Onsite

About The Position

Riddle’s Group Inc. is seeking an Accounts Receivable & Credit Specialist to support multiple divisions in the management of accounts receivable, retail loan collections, credit underwriting, and credit risk decisions. This position plays a key role in maintaining portfolio quality while delivering exceptional customer service.

Requirements

A positive attitude and a desire to grow in accounting, credit, and collections.
Comfortable using Microsoft Office (especially Excel).
Quick to pick up new systems and multitask projects.
Great communication skills — written and verbal.
Strong analytical and decision-making skills.
Ability to evaluate financial information and make sound credit recommendations.
A genuine love for solving problems and helping people.
Strong organization and multitasking skills.
High school diploma or equivalent required.

Nice To Haves

Experience in customer service, collections, lending, banking, finance, or accounts receivable preferred.
Experience with credit underwriting, retail financing, or collections is a plus, but we are willing to train the right candidate.

Responsibilities

Use tools and teamwork to keep customer account data accurate and up to date.
Deliver friendly, helpful support to both customers and coworkers.
Connect with customers to resolve past-due balances on both accounts receivable and retail financing accounts.
Review customer credit applications and assist with credit approval decisions within established company guidelines.
Evaluate creditworthiness by analyzing credit reports, payment history, income information, and other relevant data.
Recommend appropriate credit limits and account actions based on risk assessment and company policies.
Help create win-win solutions that benefit both the customer and the company.
Negotiate payment arrangements and assist customers in resolving financial hardships when appropriate.
Post daily payments and reconcile accounts.
Balance multiple tasks and deadlines.
Other duties as assigned.