Accounts Receivables Coordinator

Grimco Canada Inc.Richmond Hill, ON
Onsite

About The Position

Grimco is seeking a highly organized and customer-focused Accounts Receivables to join our finance team. In this role, you will be responsible for managing and maintaining customer accounts, ensuring timely collections, and contributing to the overall efficiency of the accounts receivable process. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to contribute to a stable and growing company with over 150 years of success in the industry. This role is a permanent, full-time opportunity with the working hours of Monday to Friday, 8:30am - 5:00pm, based out of our corporate office located in Richmond Hill, ON.

Requirements

  • 3+ years of experience in accounts receivable, credit, or collections; experience with ERP/accounting software is a plus.
  • Ability to collaborate effectively with team members and cross-functional departments.
  • Strong written and verbal communication skills with the ability to handle sensitive conversations professionally.
  • Proactive, solution-focused approach to resolving account issues and delinquencies.
  • Excellent organizational and time management skills with the ability to manage multiple priorities.
  • High level of accuracy in data entry and financial recordkeeping.
  • Willingness to adapt to new systems, technologies, and business needs in a dynamic environment.

Nice To Haves

  • experience with ERP/accounting software is a plus.

Responsibilities

  • Customer Account Management: Oversee the timely collection of receivables and ensure accurate maintenance of assigned customer accounts.
  • Account Setup & Credit Extension: Establish new customer accounts and extend credit in alignment with company policies.
  • Collaboration & Resolution: Work closely with the A/R team and managers to resolve credit and collection concerns efficiently.
  • Deposit Posting: Accurately and promptly post daily deposits, EFTs, and POS transactions.
  • Account Analysis: Analyze delinquent accounts, prepare monthly reports on high-risk accounts, and provide actionable recommendations.
  • Customer Communication: Notify customers of overdue accounts via phone, email, and registered mail; follow up as necessary to ensure resolution.
  • Collections: Negotiate payment arrangements with customers and support efforts to recover outstanding balances.
  • Service Discontinuation Recommendations: Recommend discontinuation of service for accounts with persistent non-payment issues.
  • Documentation & Inquiries: Respond to customer inquiries regarding claims or account issues and maintain detailed documentation of collection activities.
  • Invoice & Document Management: Generate, prepare, and issue invoices, statements, and related financial documents using accounting software.

Benefits

  • employee development, tailoring career paths to align with each individual’s talents, strengths, and interests.
  • promoting from within—our top performers become our future leaders.
  • accommodations throughout the recruitment process.
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