Accounts Receivable Specialist

OWL Services•Des Moines, IA

6d•$23 - $25•Onsite

About The Position

This position is with Seneca Companies Inc., an OWL Services Affiliated Company. OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com [https://owlservices.com/] and follow us on LinkedIn [https://www.linkedin.com/company/owl-services-north-america].

Requirements

Requires a high school diploma or its equivalent experience in a related field.
Knowledge of general bookkeeping practices is required obtained through 3+ years of experience in an accounting department or organization or through formal education.
1-3 years of related bookkeeping/accounting experience or equivalent training and/or experience.
Strong communication and organizational skills, with proficiency in personal computer operations.
Skilled in using a 10-key calculator and possessing a basic understanding of Generally Accepted Accounting Principles (GAAP).
Works under general supervision.
A certain degree of creativity and latitude is required.
Relies on experience and judgment to plan and accomplish goals.
Ability to accomplish the duties described through the use of appropriate computer and general office equipment.
Works with typical accounting systems.
Works with Microsoft Office 365 and SharePoint.

Responsibilities

Manages daily deposit processing and provides customer service support, including accounts receivable follow-up.
Reviews and processes credit applications for new and existing customers, ensuring records remain current.
Conducts outreach to customers regarding past-due balances and prepares accounts for collection as needed.
Gathers and analyzes financial data from banks and credit organizations to assess creditworthiness.
Maintains accurate records of delinquent accounts, incomplete files, and potential credit risks.
Provide customer service assistance to internal and external clients, assist in billing corrections.
Field and process customer complaints and resolve internally with respective departments (credit and rebills).
Make accounts receivable follow-up calls as required.
File accounts receivable notes and credit applications.
Enter and maintain customer conversations on computer and extensive back up is filed in their customer file.
Prepare accounts for outside collections when necessary.
Prepare for and attend regular meetings with leadership regarding customer accounts.
Explain and show documentation in reference to collection efforts on overdue accounts.
Post customer payments and maintain credit card processing software for the company.
Research overpayments and refunds to clients.
Process cash deposits.
Work with all branches when COD funds are received and notify billing to invoice.
Process monthly accounts receivable statements and field questions from clients regarding statement.
Prepare various month-end reports for month-end close.
Assist with special projects as requested.
File UCC’s.
Research and type lien waivers.
Other duties as assigned.