Accounts Receivable Specialist

Tomah Health•Tomah, WI

About The Position

The Accounts Receivable Specialist prepares, balances, and posts payments received for services provided by Tomah Health, ensuring accurate posting of payments and insurance contractual allowances. The role also balances received funds to the general ledger and accounts payable system. This is a part-time position of 60 hours per two-week pay period, with variable/flexible hours between 7:00 a.m. and 4:30 p.m., Monday through Friday. Weekend and holiday work is not required. Experience-based pay and competitive benefits are offered. Epic EHR experience is required.

Requirements

  • High school diploma or GED.
  • Experience using the Epic EHR system.
  • Computer and keyboard skills, including proficiency in a Windows environment and spreadsheet and word-processing software.
  • Effective telephone etiquette and interpersonal skills for interacting with a variety of customers.
  • Ability to provide excellent customer service and maintain positive, effective working relationships.
  • Ability to organize and prioritize work to meet deadlines.
  • Good math skills and knowledge of basic accounting functions.
  • Ability to work with frequent interruptions, under stress, and with minimal supervision.
  • Attention to detail, accuracy, focus, and strong problem-solving skills.
  • Ability to maintain a sitting posture for extended periods and perform at least an average of six hours of computer work per day.
  • Ability to move frequently between a desk, photocopy machine, and file cabinets; retrieve and store files; and lift and stack storage boxes weighing approximately 40 pounds to shoulder height.
  • Ability to climb stairs and twist, bend, and reach to retrieve remotely stored records or storage boxes.
  • Adequate vision for reviewing account postings and computer screens, hearing at conversation level, and clear speech and communication.
  • Ability to function effectively under stressful situations and accept potential exposure to infectious or communicable diseases, noise, blood and bloodborne diseases, chemicals or fumes, odors, gases, and dust.

Nice To Haves

  • Post-high-school courses in accounting or information systems.
  • At least one year of medical facility accounts receivable experience.
  • Knowledge of third-party payor schemes.

Responsibilities

  • Serve internal and external customers while promoting a positive image of the department and Tomah Health.
  • Receive and process departmental mail, including payments, correspondence, and requests for information.
  • Maintain a daily cash reconciliation spreadsheet and report discrepancies to the Accounting Department.
  • Download and post payments and adjustments to the appropriate EHR.
  • Coordinate with the Accounting Department on daily and monthly balancing of payments and cash.
  • Strictly follow the hospital’s confidentiality policy.
  • Perform other duties as assigned.
  • Run daily balancing reports and review and correct discrepancies.
  • Work closely with Patient Financial Services staff to resolve outstanding, missing, or unbalanced payments.
  • Ensure timely processing of all payments received.
  • Add appropriate system comments related to postings and EOB remittances.
  • Review payroll deductions with assistance from Human Resources.

Benefits

  • Competitive benefits
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