Accounts Receivable Specialist (Hybrid)

Markel•Richmond, VA

4d•Hybrid

About The Position

The primary objective is to manage a portfolio of accounts in order to minimize the risk of bad debt exposure to the company. The associate is responsible for account follow-up for all assigned agents, brokers, and customers. Will be responsible for resolving billing problems, answering inquiries, and setting up financial arrangements as needed. Collection techniques will be used to keep accounts receivable current which includes monitoring for delinquent payments. This is performed by contacting agents and customers in order to negotiate mutually acceptable resolutions to their delinquencies. Focus is on loss prevention, delinquency minimization, collections productivity and customer service.

Requirements

High School diploma required.
General accounts receivable knowledge.
Minimum of 1-year accounts receivable experience preferred.
US Work Authorization required.
Must be authorized to work in the U.S., and not require sponsorship now or in the future.

Nice To Haves

Some college preferred.

Responsibilities

Manage a portfolio of accounts to minimize bad debt exposure.
Perform account follow-up for assigned agents, brokers, and customers.
Resolve billing problems and answer inquiries.
Set up financial arrangements as needed.
Monitor for delinquent payments and use collection techniques to keep accounts receivable current.
Contact agents and customers to negotiate resolutions for delinquencies.
Focus on loss prevention, delinquency minimization, collections productivity, and customer service.