Accounts Receivable Specialist

TESTEQUITY LLC•North Richland Hills, TX

6d•Onsite

About The Position

The Accounts Receivable Specialist is responsible for the incoming payment transactions and the collection of the outstanding accounts receivable for our customers. This position handles customer service issues by interacting with the customers and internal department teams to manage the accounts receivable processes. Acts as a point of contact for our customers, maintaining a positive image and providing customer-obsessed service.

Requirements

High school diploma or GED required.
2+ years accounts receivable and general accounting procedures experience required
Customer service experience required, excellent verbal and written communication
Prior experience working with Excel spreadsheets, internet applications and various systems
Strong organizational skills and ability to meet deadlines and prioritize responsibilities
Excellent computer skills using Excel proficient, Word, email, Sage 100 a plus
Strong problem-solving and research skills, ability to multi-task
Experience working in a fast-paced, team environment, and positive attitude
Applicants must be authorized to work in the US without sponsorship

Nice To Haves

Associates/Bachelor’s degree in related field preferred, but not required.
Sage 100 a plus

Responsibilities

Prepare, post, verify and record customer payments and transactions
Perform account reconciliations & create reports using Excel
Investigate and resolve any irregularities or inquires on customer accounts
Process accounts and incoming payments in compliance with financial policies
Issue refunds and process RMAs into MAS
Manage PayPal disputes & contact customers with past due invoices
Review and approve sales tax exempt certificates
Mail invoices to customers
Process reauthorizations for credit cards
Collect outstanding balances from regional customers
Make daily contact to collect payment via phone, email or fax utilizing weekly aging reports, updated payment history, and recording all notes electronically within the contact management system.
Review and run reports (Cash, Unapplied Cash, Hold List, Partial Pay, Hold, Hi-Lo etc.) as needed.
Reconcile the Accounts Receivable account balance to the General Ledger account balance.
Prepare key off sheets for Corporate to post unapplied cash to open invoices
Manage orders for COD, Cash, Cash in Advance & Credit Card payments
Verify Account Info & Payment on all International Orders
Review/Release daily scheduled orders on credit hold utilizing credit & payment history and account status
Add and maintain all customer accounts and shipping locations in the computer system
Run credit reports and check trade references utilizing D&B reporting system to determine credit status for new account set-up
Maintain & update customer accounts for taxable status and verify and update all tax certificates for billing and audit purposes
Maintain relationships with customers, inside sales, and outside sales to maximize timely collection of payments
Assist with electronic billing
Indirectly responsible for product quality
Other duties as assigned