Accounts Receivable Specialist

APA•Washington, DC

12d•Remote

About The Position

The Accounts Receivable Specialist is responsible for the accurate and timely processing of accounts receivable transactions, including cash application, payment processing, account reconciliations, customer account maintenance, and resolution of payment discrepancies. This position supports the organization's financial operations by ensuring receivable balances are accurately recorded, payments are properly applied, and internal controls are maintained. The role also supports month-end close activities, audit requests, and process improvement initiatives while delivering exceptional customer service to internal and external stakeholders.

Requirements

Associate’s degree in accounting, Finance, Business Administration, or a related field; or an equivalent combination of education and experience.
Three to five years of accounts receivable, cash application, accounting operations, or related experience.
Experience processing high-volume financial transactions with a strong attention to detail and accuracy.
Demonstrated customer service skills and ability to handle sensitive information confidentially.
Advanced proficiency in Microsoft Excel, including PivotTables, XLOOKUP/VLOOKUP, sorting, filtering, and data analysis.
Proficiency in Microsoft Office Suite, including Word, Outlook, and Teams.
Experience using accounting, ERP, or financial management systems.

Nice To Haves

Experience with electronic payment platforms, banking systems, and lockbox processing preferred.
Experience with reporting and data analysis tools is a plus.

Responsibilities

Process and apply payments received through lockbox, ACH, wire transfers, credit cards, checks, and other payment methods.
Research and resolve unapplied cash, short payments, overpayments, duplicate payments, and other account discrepancies.
Review and maintain accounts receivable records to ensure accurate and timely posting of transactions.
Process customer refunds and account adjustments in accordance with established policies and procedures.
Maintain complete and accurate documentation supporting all receivable transactions.
Perform remote deposits and review lockbox activity for assigned entities.
Reconcile daily cash receipts to bank activity and accounts receivable records.
Prepare and maintain account reconciliations and supporting schedules.
Assist with month-end and year-end close activities related to accounts receivable and cash receipts.
Generate recurring and ad hoc accounts receivable reports for management.
Review aging reports and assist with identifying and resolving outstanding balances.
Support financial reporting requirements through preparation of schedules and reconciliations.
Analyze trends and recommend improvements that enhance efficiency, accuracy, and customer service.
Process transactions in compliance with organizational policies, accounting standards, and internal control requirements.
Maintain confidentiality and security of financial and customer information.
Support compliance with applicable payment processing and data security requirements.
Assist with internal and external audits by providing documentation and responding to information requests.
Respond promptly and professionally to inquiries from members, customers, vendors, and internal stakeholders.
Collaborate with departments across the organization to resolve payment issues and account discrepancies.
Support annual conventions, conferences, and other events requiring payment processing or accounts receivable support.
Identify opportunities to streamline processes and improve operational efficiency.
Participate in system enhancements, testing activities, and automation initiatives.
Recommend solutions that strengthen controls, improve customer service, and reduce manual effort.
Assists as needed with audit requests, creating or preparing reports, and other ad hoc requests.