AR Specialist (remote)

Anne Arundel Dermatology•Owings Mills, MD

22h•Remote

About The Position

Anne Arundel Dermatology is seeking a full-time Accounts Receivable Specialist to join its Revenue Cycle team. This remote role handles insurance follow-up, denial resolution, appeals, and collections for open accounts receivable. The position requires residency in Pennsylvania, Maryland, Virginia, North Carolina, Tennessee, Georgia, or Florida. The schedule is Monday through Friday, 8:00 AM to 4:30 PM. The pay range is $19.00 to $23.00 per hour, based on experience. Anne Arundel Dermatology describes its work environment as supportive of ongoing training, education, and long-term career growth.

Requirements

At least 3 years of experience in healthcare accounts receivable or revenue cycle.
Experience identifying and resolving insurance denials, including eligibility, authorization, medical necessity, and coding-related denials.
Ability to manage an individual work queue while meeting productivity and quality expectations.
Working knowledge of common denial trends, including modifier-related denials such as Modifier 25, 59, and RT/LT, and payer-specific billing requirements.
Strong understanding of insurance denials, appeals, and claims follow-up processes.
Experience working with both government and commercial payers.
Ability to analyze EOBs, remits, and claim details to determine appropriate next steps.
Comfort working independently in a remote environment while managing productivity expectations.
Strong attention to detail and organizational skills.
Effective written and verbal communication skills.
High school diploma or equivalent.
Residency in Pennsylvania, Maryland, Virginia, North Carolina, Tennessee, Georgia, or Florida.

Responsibilities

Handle insurance follow-up and collections, including telephone calls and accessing payer websites.
Identify root causes of denials, categorize denial reasons, and coordinate with clinics and management on process improvements.
Take ownership of performance and communicate consistently and promptly about issues affecting reimbursement.
Resolve complex or aged inventory, research payments, and manage payment recoups with minimal or no assistance; document collection activity accurately and thoroughly.
Review account information and relevant system applications to determine appropriate next steps.
Verify claims adjudication using appropriate resources and applications.
Contact patients by phone, electronically, or by letter to obtain additional information when needed.
Edit claims to meet billing compliance guidelines for electronic submission.
Manage individual work lists and inventory, complete reports, and resolve high-priority and aged inventory.
Stay informed about changes to procedures and laws for specific insurance carriers and payers.
Communicate payer, system, and escalated account issues to management and develop solutions.
Perform other duties as assigned by management.