Accounts Receivable Specialist
About The Position
At Smile Brands, we're more than a dental support organization—we're a community focused on delivering Smiles for Everyone®. DecisionOne Dental, a Smile Brands company, is a growing leader in dental revenue cycle management and practice support services. We are seeking a detail-oriented Accounts Receivable Specialist for the Central Billing Office. In this position, you will support the Revenue Cycle Management team by processing insurance payments, electronic funds transfers (EFTs), bank deposits, and related documentation. The ideal candidate is organized, detail-oriented, and able to maintain accuracy while managing multiple tasks in a fast-paced environment. This is a full-time, on-site position located in Itasca, IL.
Requirements
- Minimum 1 year of experience in payment posting, insurance processing, medical/dental billing, or a related revenue cycle role.
- Experience reviewing EOBs and understanding insurance claims adjudication.
- Strong data entry and 10-key skills with a high level of accuracy.
- Ability to work efficiently in a high-volume, deadline-driven environment.
- Strong organizational skills and attention to detail.
- Proficiency with Microsoft Office applications, particularly Excel.
Nice To Haves
- Experience using Denticon.
- Typing speed of 50+ WPM.
- Experience with cash handling.
Responsibilities
- Accurately post insurance and capitation payments to patient accounts across multiple practice management systems.
- Review Explanation of Benefits (EOBs) and apply appropriate account adjustments, credits, or patient balances.
- Research and reconcile patient accounts within automated payment processing systems.
- Balance daily posting activity against live check and electronic deposits.
- Maintain accurate daily tracking and reconciliation logs.
- Complete weekly audits and reporting related to payment posting activity.
- Resolve payment posting support tickets and account discrepancies.
- File and maintain payment documentation and EOB records.
- Communicate daily posting totals and unresolved balances to leadership.
Benefits
- paid time off (“PTO”)
- health
- dental
- vision
- health savings account
- telemedicine
- flexible spending accounts
- life insurance
- disability insurance
- employee discount programs
- pet insurance
- a 401k plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
