Accounts Receivable Specialist

SSI Fire & Safety Holdings, LLC.Memphis, TN
$20 - $25Onsite

About The Position

The AR Specialist supports daily receivables operations, including payment posting, account reconciliation, collections follow-up, discrepancy resolution, and customer account maintenance to help maintain accurate records and improve cash flow.

Requirements

  • High school diploma or equivalent required
  • 1-3 years of experience in accounts receivable, collections, or related field
  • Strong understanding of accounting principles and AR processes
  • Proficiency in accounting software and Microsoft Excel
  • Excellent communication and customer service skills
  • Strong attention to detail and organizational skills
  • Ability to handle multiple tasks and meet deadlines
  • Accuracy, organization, and attention to detail
  • Problem-solving, prioritization, and time management
  • Clear communication and strong customer service
  • Ability to work independently and collaborate across departments

Nice To Haves

  • Related degree preferred

Responsibilities

  • Post daily deposits received through the lockbox at the bank, ACH, and branch receipts.
  • Resolve discrepancies in payments and/or receipts.
  • Track deposits and report variances to staff accountant.
  • Contact selected customers with delinquent open invoices and work with them to resolve discrepancies.
  • Answer accounts receivable phone inquiries and follow up.
  • Work closely with divisions to resolve discrepancies.
  • Assist in generating customer statements based on manager-established criteria.
  • Obtain and mail invoice copies for customers, as requested.
  • Research and process chargebacks, returns, and bad checks.
  • Call and/or mail correspondence to customers as necessary to update accounts.
  • Assist with related special projects as required.
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