Accounts Receivable Specialist

RBC • Simpsonville, SC

11d • Onsite

About The Position

The Accounts Receivable Specialist ensures money owed by customers is collected accurately and efficiently. This role involves managing customer accounts, collecting payments, reviewing and releasing orders, and resolving billing issues. You will collaborate with various departments and keep meticulous records to ensure the company’s financial success.

Requirements

• Associate’s degree in accounting or a related field.
• Minimum of 2 years of experience in accounts receivable or a similar financial role.
• Strong understanding of accounting principles and practices (generally accepted accounting principles - GAAP).
• Proficiency in accounting software (e.g., SAP) and enterprise resource planning (ERP) systems (experience a plus).
• Excellent attention to detail, accuracy, and time management skills.
• Exceptional written and verbal communication skills with the ability to explain complex financial information in a clear and concise manner.
• Interpersonal skills to build and maintain positive relationships with customers and internal departments.
• Ability to prioritize tasks, manage multiple deadlines, and work independently while also being a team player.
• Problem-solving skills and the ability to find solutions to customer inquiries and billing issues.
• Professional demeanor and ability to interact positively with customers in potentially sensitive situations.

Nice To Haves

• Experience with SAP and ERP systems.

Responsibilities

• Account Management and Credit Analysis: Maintaining customer account information and analyzing customer purchase history for potential credit risks. Reviewing company credit reports and managing credit levels for assigned customers. Collecting on customer open items (invoices, short payments, returns, etc.).
• Collections and Customer Communication: Monitoring accounts receivable aging reports, developing collection strategies, and communicating with customers regarding overdue invoices. Researching and resolving customer inquiries and billing discrepancies to maintain positive customer relationships.
• Collaboration and Reporting: Collaborating with various departments to ensure smooth financial operations, including working with the sales team for accurate order processing and invoice generation, and collaborating with customer service to address customer concerns related to billing and payments. Generating reports on accounts receivable activity to provide management with insights into customer payment trends and collection efforts.
• Maintain and update customer account information.
• Analyze accounts receivable aging reports to identify past due accounts.
• Proactively and professionally communicate with customers regarding outstanding invoices and payment arrangements.
• Research and resolve billing discrepancies and customer inquiries.
• Collaborate with the sales team and customer service department to address customer concerns and ensure timely collections.
• Contribute to month-end and year-end closing procedures.
• Stay up to date on company policies and procedures related to accounts receivable.
• Maintain a clean, organized work area; adhere to all company data security protocols.
• Regular in person attendance at work is a necessary function of the job.

Benefits

• Work alongside a collaborative, experienced leadership team.
• Be part of an industry leader with a strong brand reputation and an innovation-driven culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree