Accounts Receivable Specialist

TopBuild Corp.•Daytona Beach, FL

17h•Onsite

About The Position

Provides administrative and collection support for Credit Manager and assigned portfolio. Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss. Professionally address customer requests, build lasting customer relationships, and thrive in a fast-paced team environment. Continually communicate with customers to resolve open invoices to maintain cashflow and keep DSO low. Communicate status of accounts to branch managers, sales personnel, regional leaders, and regional credit managers not limited to status of payments, disputes, and credit holds. Escalate unresolved accounts as needed to the Credit Manager, Branch Manager, or VP of sales to assist in getting resolution as needed. Update accounts with clear notes at an account level and potentially an invoice level to provide communication to internal customers based on account status. Ensure timely responses to internal and external customers to provide excellent customer service. Review unapplied payments, miscellaneous receipts, overpayments, and short paid invoices on account. Research and resolve incorrect cash application issues. Respond timely to credit hold requests and release orders based on payment promises from customers. Approve or disapprove requests to override credit holds on accounts. Other duties as assigned.

Requirements

1-3 years’ experience in credit and collections or billing, basic accounting, and finance knowledge.
High School diploma or GED required.
Ability to work Central Time Zone business hours
Excellent written and verbal communication skills.
Strong attention to detail, demonstrated integrity and professionalism.
Microsoft Office, Outlook, and High Radius Experience
Strong attention to detail, demonstrated integrity and professionalism.

Nice To Haves

Previous experience in building materials distribution, construction, or insulation a plus.

Responsibilities

Provides administrative and collection support for Credit Manager and assigned portfolio.
Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss.
Professionally address customer requests, build lasting customer relationships, and thrive in a fast-paced team environment.
Continually communicate with customers to resolve open invoices to maintain cashflow and keep DSO low.
Communicate status of accounts to branch managers, sales personnel, regional leaders, and regional credit managers not limited to status of payments, disputes, and credit holds.
Escalate unresolved accounts as needed to the Credit Manager, Branch Manager, or VP of sales to assist in getting resolution as needed.
Update accounts with clear notes at an account level and potentially an invoice level to provide communication to internal customers based on account status.
Ensure timely responses to internal and external customers to provide excellent customer service.
Review unapplied payments, miscellaneous receipts, overpayments, and short paid invoices on account.
Research and resolve incorrect cash application issues.
Respond timely to credit hold requests and release orders based on payment promises from customers.
Approve or disapprove requests to override credit holds on accounts.
Other duties as assigned.