FT Accounts Receivable Specialist
About The Position
The Accounts Receivable Specialist supports the accurate and timely management of student accounts and related financial transactions. This role works closely with students, internal departments, and external partners to ensure payments, refunds, sponsorships, and financial aid transactions are processed correctly and in compliance with applicable guidelines. This position is ideal for someone who is detail-oriented, enjoys problem-solving, and is interested in building or growing a career in accounting or higher education finance. Training is provided on college systems, policies, and regulations.
Requirements
- Associate’s degree
- Experience in an office, accounting, finance, customer service, or administrative role
- Strong attention to detail and ability to follow processes and procedures
- Ability to communicate clearly and professionally with students and colleagues
- Comfort working with basic math (payments, balances, refunds)
- Ability to organize information, meet deadlines, and manage multiple tasks
- Willingness to learn financial regulations and institutional procedures
- Proficiency with Microsoft Word and Excel (training provided for college systems)
- Strong problem-solving and customer service skills
- Ability to read and interpret documents such as procedural manuals, policies, and guidance provided by outside sources.
- Ability to write routine correspondences.
- Ability to speak effectively before groups of customers or employees of the College.
- Ability to add, subtract, multiple, and divide all units of measure, using whole numbers, common fractions, and decimals.
- Ability to calculate figures and amounts such as discounts and interest.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
Nice To Haves
- Bachelor’s degree
- Experience in accounts receivable, billing, or financial services
- Experience in a higher education or public sector environment
- Familiarity with Colleague or similar enterprise systems
Responsibilities
- Assist students with questions related to payments, refunds, sponsorships, and scholarships
- Help ensure student accounts are accurate, up to date, and properly documented
- Support the processing of refunds, dropped classes, and returned payments
- Process and post payments, scholarships, sponsorships, and third-party funding
- Assist with invoicing and reporting for third-party sponsors and customized training programs
- Support financial aid disbursements and related refunds in coordination with the Financial Aid Office
- Maintain accurate electronic and paper records related to student accounts
- Assist with monthly reconciliations, aged accounts receivable reports, and internal reports
- Support required state and system office reporting with guidance and training
- Work closely with colleagues in Financial Aid, the Registrar’s Office, and other departments
- Assist with collections processes and required communications under supervision
- Maintain confidentiality of student and institutional information at all times
- Serve as backup support to senior staff during peak times
- Participate in training to learn college systems, policies, and regulations
- Perform other related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
