Accounts Receivable Specialist

Darn Tough Vermont / Cabot Hosiery MillsWaterbury, VT
$25 - $29Hybrid

About The Position

As we continue to scale one of the fastest growing apparel brands, we are seeking an Accounts Receivable (AR) Specialist to join the Cash and Credit Team and be responsible for accurately and efficiently applying customer payments to their accounts, collecting past due balances, AR Reporting, and supporting the AR Automation Software. This role is central to maintaining clean AR records, supporting cash‑flow accuracy, and resolving payment discrepancies. Reporting to the Cash & Credit Supervisor, the specialist works closely with Collections, Dealer Service, and the Credit team to ensure timely and precise payment processing and dealer support. The Accounts Receivable Specialist will also serve as back-up for the Accounts Payable Specialist. The ideal candidate will have accounts receivable experience, familiarity with customer payment portals, and the ability to build strong working relationships with customers and other internal departments. We are looking for someone who is a self-starter, has excellent interpersonal skills, superb attention to detail and the ability to multi-task.

Requirements

  • High school diploma required
  • 1-3 years of accounts receivable or related experience
  • Strong understanding of AR processes, cash application, and reconciliation.
  • Proficiency with ERP systems and Microsoft Excel, Word and Outlook.
  • Excellent communication and organization skills
  • Ability to build strong working relationships with customers and other departments
  • Highly motivated and driven to provide outstanding service
  • Passionate about working for a values driven company and fully committed to building great cultures and high performing teams
  • This position requires commitment to embrace the company’s culture through the alignment of personal behaviors with the company’s core values.

Nice To Haves

  • associate or bachelor’s degree in Accounting, Finance, or Business preferred.

Responsibilities

  • Apply payments in ERP system
  • Contact customers to resolve past due balances and discrepancies
  • Assist B2B customers via phone and email
  • Manage workflows in AR Automation Software (YayPay)
  • Create and issue AR aging reports to both internal and external stakeholders
  • Provide coverage for other AR team members & the AP Specialist
  • Process payments in Payment Processing Platform
  • Ownership of the AR Email Inbox
  • Monitor and support all invoicing functions
  • Lead the monthly account statement process
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