Accounts Receivable Specialist (6 month contract)
About The Position
At PointClickCare, our mission is to help providers deliver exceptional care, starting with our people. As a leading health tech company, we empower employees to innovate and shape the future of healthcare. We have the largest long-term and post-acute care dataset and a Marketplace of over 400 integrated partners, serving over 30,000 provider organizations. We reinvest a significant percentage of our revenue into research and development. PointClickCare is recognized by Forbes as a top private cloud company and one of Canada’s Most Admired Corporate Cultures, offering flexibility, growth opportunities, and meaningful work. We empower our people to be architects of a smarter, human-first healthcare future, accelerated by AI. Employees harness AI as a catalyst for creativity, productivity, and decision-making, enhancing collaboration and improving outcomes. Our hiring practices uncover AI expertise, and we invest in training and development to nurture innovation. Join us in redefining healthcare so it thrives. For remote roles, there will be in-office events requiring travel to Mississauga and/or Salt Lake City offices for onboarding, team events, and meetings. For hybrid roles, residing within commutable distance to the specified office is required for weekly/bi-weekly/monthly team events.
Requirements
- Bachelor's degree in accounting or 3+ year's experience processing accounts receivable.
- AI Fluency and/or use of M365 Copilot
- Must possess a high level of moral judgment for handling confidential information and monetary transactions
- Strong diplomatic, negotiation and conflict resolution skills in order to handle late payment discussions
- Effective attention to detail and high degree of accuracy managing reconciliations
- Able to effectively communicate both verbally and in writing
- Must be a team player and have the ability to effectively work within a strong cross functional environment.
- Sound analytical thinking, planning, prioritizing and execution skills
- Excellent computer skills with a strong working knowledge in Microsoft Word and Excel
Nice To Haves
- Working understanding with the US Health Care system - would be a benefit
Responsibilities
- Collection’s activities relating to mixed portfolio of customer accounts, including communication with clients regarding collections issues, actions, payment inquiries and invoicing.
- Update and maintain accurate customer files with all applicable correspondence and report to Management on status as required.
- Communication with clients within assigned portfolio regarding collections issues, actions, payment inquiries, invoicing and account reconciliation.
- Recognize billing issues through research and regular reconciliation.
- Preparation of monthly account breakdowns and analysis, as required by the Manager and customers.
- Compilation and provision of invoice copies, credits and unapplied payment details, as required.
- Preparation and reconciliation of accounts, unapplied credit balances, credit notes as assigned.
- Coordination of monthly pre-authorized payments with customers and the Payments team for assigned portfolio.
- Participate in conference calls with customers and internal partners supporting recovery of past due invoices.
- Any ad hoc tasks assigned by management as required to support the overall team objectives and success of the AR.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
