Accounts Receivable Specialist

Aston Carter•Austin, TX

1d•Hybrid

About The Position

The Accounts Receivable Specialist provides financial, administrative, and clerical support to ensure the timely and accurate receipt of payments, proper recording of transactions, and prompt resolution of discrepancies in line with company policies. This role requires strong analytical abilities, clear communication skills, and the confidence to make independent decisions while working across multiple systems, entities, and shifting priorities in a shared services environment.

Requirements

Minimum of 3+ years of experience in accounts receivable, collections, or general accounting.
Strong, hands-on experience in credit management and collections, including high-volume activity (40–60 collection-related actions per day).
High school diploma or GED required.
Demonstrated ability to operate effectively within multiple ERP systems and various financial platforms.
Proficiency in Microsoft Excel, including VLOOKUP functions and Pivot Tables, and solid skills in Microsoft Word.
Working knowledge of general accounting principles and practices.
Ability to manage competing priorities and meet critical deadlines in a high-accountability environment.
Effective verbal, listening, and written communication skills for customer and internal stakeholder interactions.
Strong analytical, organizational, and decision-making skills with a high degree of accuracy and attention to detail.
Ability to maintain confidentiality when handling sensitive financial and customer information.
Willingness to work hard, accept constructive feedback, and continuously improve performance.

Nice To Haves

Associate degree or equivalent from a two-year college or technical school is preferred.
Experience with ERP systems such as SAP, Workday, or similar platforms.
Background in pharmaceutical, biotechnology, or medical technology industries is preferred.
Experience working in a larger or more complex organization is preferred.
Familiarity with accounting software, invoicing, cash application, payables, and general accounting workflows.
Ability to remain flexible and support multiple companies within a shared services structure.
Strong organizational skills and self-starting work style; individuals who are highly organized and can independently manage their workload tend to excel in this role.
Comfort working in a focused, task-driven environment where putting your head down and working through priorities is valued.
Experience with filing, maintaining documentation, and keeping accurate records in both digital and physical formats.

Responsibilities

Monitor and manage accounts receivable aging reports to ensure timely collection of outstanding balances.
Serve as the primary contact for assigned accounts, building and maintaining professional relationships with customers and internal teams.
Communicate with customers to collect payments, negotiate and manage payment plans, and coordinate with collections agencies when necessary.
Process 40–60 accounts receivable and collections notes daily, dedicating approximately 5–6 hours per day to collections activities.
Balance daily workload with 2–3 hours of emails, payment processing, and other accounts receivable tasks.
Post payments accurately, reconcile customer ledgers, and investigate and resolve discrepancies in a timely manner.
Generate financial reports and support internal and external audits by providing accurate documentation and analysis.
Maintain accurate and current customer data within ERP and accounting systems.
Navigate multiple company portals and operate within several ERP systems to support different organizations with unique processes and priorities.
Maintain and update contact databases and process documentation to support consistent and efficient workflows.
Identify process inefficiencies within accounts receivable and collections activities and recommend practical improvements.
Support internal teams by responding to inquiries professionally and providing clear, timely information.
Perform additional tasks and special projects as assigned to support the broader shared services and accounting teams.