Accounts Receivable Specialist (25521)

NEOTECH•Los Angeles, CA

4d•$25 - $28•Onsite

About The Position

The Accounts Receivable Specialist is responsible for the collection of outstanding accounts receivables from existing client base, ensuring resolution of customer billing issues and overall reducing receivable delinquencies. This role involves reviewing open accounts for collection and past due invoices, making outbound collection calls, and mailing correspondence to customers. The specialist will also research and resolve deductions, disputes, discrepancies, and cash application issues.

Requirements

5+ years of hands-on experience in credit & collections.
Proven track record of success in a high-volume A/R role.
ERP experience, required.
A strong “customer service” mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals.
Ability to build positive relationships and strives to understand customer’s needs, both internal and external.
A positive, process-improvement focused approach and willingness to learn coupled with the ability to work in a team environment.
Comfortable with interacting and working with all levels of customers, both internal and external; good interpersonal skills, team motivation and outgoing personality.
Excellent adaptability in a fast-paced environment with the flexibility and willingness to take on new tasks and projects.
Ability to speak and write clearly and accurately.
Attention to detail and accuracy.
Multi-tasking capabilities.
Must have in-depth analytical and problem-solving skills.
Must be able to use discretion and independent judgment.
Candidates being considered for hire must pass a pre-employment background check and drug test which include screening for illegal drugs and marijuana.

Nice To Haves

Associate degree in accounting or related field, preferred.

Responsibilities

Reviews open accounts for collection and past due invoices to reduce overall receivables.
Makes outbound collection calls in a professional manner, maintaining and improving customer relations.
Mails correspondence to customers to encourage payment of delinquent accounts.
Researches and resolves deductions, disputes, discrepancies, and cash application issues, including inter-companies.
Performs collection calls by phone as well as managing electronic correspondence.
Sends customer statements, examines customer payment plans and payment history, and monitors credit terms.
Posts sales invoices after product shipments.
Verifies the validity of account discrepancies by working directly with Project Managers, Account Managers and/or Sales.
Determines the proper disposition of unapplied/unidentified cash and daily adjustments.
Reconciles customer prepayment subsidiary ledger at month end and researches differences.
Reviews the accounts receivable aging report and makes appropriate recommendations for write-offs or chargebacks.
Conducts written and verbal communications with customers, including collection of accounts.
Prepares AR write-off requests for approval by management.
Maintains documentation for the collectability of accounts and the substantiation of the bad debt reserve.
Promotes and maintains professional, service-oriented relationships with internal and external customers.
Protects organization’s value by keeping information confidential.
Provides support for internal and external audits.
All other duties as assigned.