Accounts Receivable Specialist

Frontline Managed Services • Toronto, ON

5d • Remote

About The Position

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future. Our Accounts Receivable Specialist facilitates effective accounts receivable and relationship management for an assigned portfolio of billing attorneys and their clients to accurately maintain and collect account balances within the specified terms of engagement.

Requirements

• Strong critical thinking, research, problem-solving, and analytical skills
• Proficient in Microsoft Office with an emphasis on Excel and Outlook
• Effective communication skills, verbal and written, with proficiency in grammar and punctuation

Nice To Haves

• Bachelor's degree preferred
• A combination of 7 years of customer service, accounting, and accounts receivable experience is preferred
• Previous law or accounting firm experience is preferred

Responsibilities

• Prepares reports and analyses to keep leadership apprised of results and opportunities to decrease outstanding accounts receivable for the assigned portfolio
• Facilitates meetings with billing attorneys and stakeholders, highlighting opportunities to improve cash flow
• Acts as a liaison between clients and attorneys to resolve outstanding balances while preserving the attorney-client relationship
• Keeps accurate and detailed records regarding collection activities in the Firm's Accounts Receivable Collection Software

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED