Accounts Receivable Specialist

Renewal•Orlando, FL

1d•Onsite

About The Position

The Accounts Receivable Specialist plays a key role in the company’s financial operations by ensuring the timely and accurate receipt of payments for goods and services. This position is responsible for posting receipts, resolving discrepancies, managing collections, and maintaining positive customer relationships while adhering to established policies and procedures. You will oversee outstanding accounts receivable, address billing issues, and work to reduce delinquency across the customer base.

Requirements

Associate’s Degree in Accounting or Related Field is a Plus
At least 2yrs of Accounts Receivable Experience, Specifically Cash Applications Experience
At least 2yrs of Bank Reconciliation or General Ledger Reconciliation Experience
Prior Experience with Microsoft Dynamics 365, Salesforce, & Microsoft Office (i.e., Excel)
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percentage, and to draw and interpret bar graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations.
Must be willing to undergo a criminal background check

Responsibilities

Create accurate customer invoices for all company divisions, including additional work orders, and distribute them via email, phone, mail, or fax.
Prioritize daily tasks with a focus on accounts with outstanding or delinquent balances.
Ensure all customer invoices and payments are properly coded and applied within the accounting system.
Distribute monthly collection reports to relevant departments and sales representatives.
Conduct professional outbound collection calls while maintaining and strengthening customer relationships.
Resolve billing issues promptly and work to reduce accounts receivable delinquency through effective customer service.
Identify factors contributing to account delinquency and communicate findings to management.
Provide timely follow-up on payment arrangements and customer commitments.
Record and post customer payments, including cash, checks, and credit card transactions, into the appropriate systems.
Follow established collections procedures, including sending soft, medium, and hard demand letters via mail and email for past-due accounts.
Escalate severely delinquent accounts to the legal team after all reasonable collection efforts have been exhausted.
Prepare cash and check deposits by totaling payments, completing deposit slips, bundling funds, and delivering deposits to the bank.
Maintain confidentiality and protect the organization’s financial information at all times.