Accounts Receivable Specialist

Welch Packaging Group IncElkhart, IN
Onsite

About The Position

We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our finance team. This role offers an excellent opportunity to contribute to the accuracy and integrity of our financial processes while supporting the company's growth and operational excellence. The ideal candidate will be organized, communicative, and committed to safeguarding company assets.

Requirements

  • Strong written and oral communication.
  • Organization and attention to detail.
  • Analytical and problem-solving skills.
  • Time management.
  • Systems analysis.
  • Mathematical and deductive reasoning.
  • Critical thinking.
  • Active learning.

Responsibilities

  • Assist with managing collection activities for assigned customer accounts, including monitoring aging reports, contacting customers on past due balances, and driving timely payment resolution.
  • Investigate and resolve payment discrepancies, short pays, billing disputes, and unapplied cash to minimize outstanding receivables.
  • Maintain accurate customer account records, payment history, and collection notes while ensuring compliance with company policies and procedures.
  • Communicate high-risk accounts, collection concerns, and delinquency trends to management with recommended next steps.
  • Support cash application and account reconciliation processes to ensure customer payments are posted accurately and efficiently.
  • Build and maintain professional customer relationships while balancing strong collection efforts with a high level of customer service.
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