Accounts Receivable Specialist
About The Position
iHeartMedia is the number one audio company in America, reaching 90% of Americans every month. We are the largest podcast publisher and create popular live music events. Our iHeartRadio digital service is the #1 streaming radio service in America. We have a strong social media footprint and the only complete audio ad technology stack in the industry. We are committed to providing a range of programming that reflects the diversity of the communities we serve, and our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. We are seeking a skilled Collections Support Analyst to join our team in a fast-paced environment.
Requirements
- Proficient level in Microsoft Office tools (Excel, Word, Outlook)
- Proven experience utilizing collections tools and strategies
- Ability to multi-task and to prioritize workload under tight deadlines in a fast-paced environment
- Must be highly motivated and have proven customer-oriented attitude with focus on solutions
- Ability to establish rapport and credibility quickly
- Bachelor’s degree with concentration in Accounting or equivalent work experience
- Previous collection experience
Nice To Haves
- Sales or call center experience a plus
- Respect for others and a strong belief that others should do this in return
- Ability to work within prescribed guidelines without needing close supervision
- Problem solving skills within established procedures
- Understanding of when to seek guidance for unforeseen problems
- Close attention to detail
- Strong written and verbal communication skills
- Ability to act in a professional manner and collaborate with colleagues of different levels
Responsibilities
- Collect customer information for the credit application and approval process
- Assist in conducting periodic account reviews to identify and follow up on key accounts
- Maintain all collections notes in collections tool, including supporting documentation
- Consult and advise management regarding the status of outstanding accounts
- Monitor the status of outstanding collection activity to identify problem areas and adopt procedures to improve the overall collections process and time to payment
- Assist in the development and administration of effective credit and collections strategies and initiatives
- Identify accounts that are uncollectible, inform management of risks of lost revenue or other anomalies; assists in the preparation and validation of bad debt write-offs for uncollectible account balances
- Generate reports and analyses to help successfully manage past due accounts; assist in the collection of past due accounts
- Maintain effective working relationships between iHeartMedia and vendors to ensure credit and collection activities are consistent with iHeartMedia’s overall customer relations
- Assist in managing bankrupt accounts, post-petition issues and the processing of bankruptcy related documents
Benefits
- Employer sponsored medical, dental and vision with a variety of coverage options
- Company provided and supplemental life insurance
- Paid vacation and sick time
- Paid company holidays
- A Spirit day to encourage and allow our employees to more easily volunteer in their community
- A 401K plan
- Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
- A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
