Accounts Receivable Specialist

Pro Signs•Downingtown, PA

2d•Onsite

About The Position

Pro Signs, a 77-year-old signage and branding company in Downingtown, PA, is seeking a detail-oriented Accounts Receivable Specialist to join our team. As one of the largest full-service sign companies in the Mid-Atlantic, Pro Signs specializes in regional and national account work as well as local architectural signage projects. This full-time, in-office position reports directly to the Controller and is responsible for supporting accounts receivable functions, processing payments, maintaining accurate records, and providing professional customer service.

Requirements

Experience with accounts receivable procedures and practices, preferably in a small business or similar accounting environment.
Basic understanding of accounting principles, including account reconciliation, debits and credits, and accurate recordkeeping.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Excellent data entry skills with strong attention to detail, accuracy, and precision.
Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.
Professional phone etiquette and communication skills for customer service and collections calls.
Ability to learn industry-specific software systems, including KeyedIn/KIMCO, and navigate state tax websites.
Ability to analyze account information, identify discrepancies, and follow through on resolution.

Nice To Haves

Familiarity with billing processes, customer accounts, or manufacturing-related office environments is preferred.

Responsibilities

Process and monitor incoming payments, including checks, electronic transfers, and credit card transactions.
Prepare and send invoices, customer statements, and collection notices as needed.
Issue customer credits when necessary and maintain accurate billing records.
Enter cash receipts to customer accounts in the ERP system and update customer information with a high degree of accuracy.
Reconcile accounts receivable records and resolve discrepancies promptly.
Follow up on past-due accounts through professional collection calls and written communication.
Process credit card payments and assist with state sales tax filings.
Maintain detailed records of accounts receivable transactions using accounting and industry-specific software.
Assist with month-end accounts receivable reporting and account review as needed.
Provide customer service support, including answering incoming calls, routing calls to the appropriate person, greeting in-person guests, and assisting vendors or clients in the reception area.