Accounts Receivable Specialist - OCS

Lavazza North America Inc•New York, NY

7d•$60,000 - $70,000•Hybrid

About The Position

The Finance team at Lavazza North America supports the organization’s financial health by leading planning, budgeting, forecasting, reporting, and analysis across commercial channels. The team partners with sales, operations, accounting, and executive leadership to provide financial insight, strengthen controls, manage risk, and support profitable growth across the business. The Accounts Receivable Analyst supports the Finance team by managing day-to-day accounts receivable activities, including payment processing, invoice monitoring, deductions review, rebate tracking, collections support, and account reconciliation. This role partners with customers and internal teams to resolve billing and payment discrepancies, maintain accurate receivable records, support month-end and year-end close activities, and contribute to process improvements that strengthen cash flow management and financial reporting. The analyst also executes accounts receivable reporting in enterprise resource planning (ERP) systems, including SAP, in accordance with company policies and procedures.

Requirements

Bachelor’s degree in Finance, Accounting, Business, or a related field; or equivalent professional experience.
3-5 years of experience in accounts receivable, collections, deductions management, or customer account reconciliation; consumer packaged goods (CPG), coffee, or beverage experience preferred.
Experience applying cash, researching payment discrepancies, and managing aged receivables in a business-to-business environment.
Working knowledge of order-to-cash processes, accounts receivable controls, and basic accounting principles.
Experience using enterprise resource planning (ERP) systems, including SAP; HighRadius or similar accounts receivable automation tools preferred.
Proficiency using Microsoft Excel, Word, PowerPoint, and Outlook to prepare reports, analyze account data, and manage business correspondence.
Experience supporting month-end close, audit requests, and documentation requirements for accounts receivable transactions.
Demonstrated experience resolving customer account issues through research, documentation, and cross-functional follow-up.

Nice To Haves

consumer packaged goods (CPG), coffee, or beverage experience preferred.
HighRadius or similar accounts receivable automation tools preferred.

Responsibilities

Process incoming customer payments and apply cash accurately to customer accounts.
Analyze aged receivables, identify overdue balances, and support collection strategies to reduce outstanding accounts.
Investigate deductions, rebates, short payments, and account discrepancies in partnership with customers and internal stakeholders.
Support month-end and year-end close activities by ensuring receivable transactions are recorded accurately and on schedule.
Prepare accounts receivable reports and execute transactions in SAP and related finance systems according to company policies and procedures.
Maintain customer account documentation, correspondence, and audit support materials in accordance with process requirements.
Collaborate with sales, customer service, accounting, and finance partners to resolve payment disputes and improve order-to-cash processes.
Identify opportunities to streamline accounts receivable processes, strengthen controls, and improve reporting accuracy.