Accounts Receivable Specialist

ALS Global • Simi Valley, CA

11d • Onsite

About The Position

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. Accounts Receivable Specialist will be responsible for assisting with the timely completion of the daily accounts receivable function. Hourly Rate : $25

Requirements

• Proficient verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prepare Credit Account Applications for approval.
• Proficient computer skills, specifically Microsoft Office.
• Ability to negotiate payment arrangements.
• Ability to work under pressure.
• Ability to adapt to changes in organizational structure and software.
• Extensive knowledge of Accounts Receivable and Collections.
• Profound analytical skills, critical thinking, and keen attention to detail.
• Strong systems skills, including the understanding of how systems can be leveraged to improve the effectiveness and efficiency of our processes and overall performance.
• Effective oral and written communication skills, as well as negotiation skills.
• Demonstrated knowledge of the application of accounting principles and practices.
• Experience and enjoy working in a team and with a large volume of Customers.
• Must enjoy working in a fast-paced, large organization and thrive under pressure.
• Minimum bachelor’s degree (or international equivalent) in accounting, finance, business administration or closely related field.
• Minimum of five years of experience in Collections, finance, accounts receivable, business administration, and other related areas.
• Minimum of five years of experience with ERP systems and Microsoft (MS) Office, particularly MS Excel; (pivots and advanced formulas); Oracle experience is a plus.

Nice To Haves

• Oracle experience is a plus.

Responsibilities

• Respond to collection emails from previous collection efforts.
• Review AR Mailbox emails and personal mailbox for correspondence from Customers.
• Research Customer discrepancies.
• Call and email Customers requesting payment for past due invoices.
• Attach a PDF copy of LIMS invoice and/or Statement from Oracle ERP when sending collection emails.
• Create and mail out Certified Demand Letters for severely delinquent accounts.
• Place past due accounts on credit hold in Oracle and email Project Managers to place them on hold in LIMS.
• Email the Customer a Statement and notify them they have been placed on hold.
• Research payment status on Customer accounts, review if credit hold should be removed.
• Request Chain of Custody (COC) and backup from lab upon Customer request.
• Research payments made but not showing on Customer’s statement and reach out to cash applications for receipting issues and further payment research, including payments made by Customers to ALTUS (Third-party Collection Firm).
• Pull requested invoices from LIMS and send to Customer upon their request.
• Forward W-9 and ACH banking remit info to Customer upon request.
• Assist with account reconciliations and follow up on outstanding balances for larger customer accounts.
• Document notes in excel.
• Forward Customer requests to the respective lab for invoice discrepancies/errors with Procurement (Pricing/Quantity/Item code).
• Forward Statements to project managers as requested.
• Attend weekly Collection calls with labs.
• Enter detailed collection comments on collection spreadsheet for lab and management’s weekly review.
• Update Customer’s email address, contact number and physical address in Oracle.
• Email out reminders of payment due for a few customers who make monthly payments.
• Document credit card payments for Customers who call in and send to process payment.
• Request remittance information (invoice amount and numbers) for unapplied cash balances on Customer’s accounts and work with Cash Application Specialists on cleaning up and applying unapplied cash.
• Process manual credit memo's (outside the system) for over payments on Customer accounts as requested by Customers.
• Receive and load all portal invoices to appropriate client portal system for all labs.
• Work with project managers to ensure timely and accurate loading of client invoices to appropriate portal.
• Reconciling client statements to client portal system to ensure all invoices are loaded.
• Follow up with project managers for if PO’s, chain of custody forms or any other information is missing.

Benefits

• We invest in our people with programs and opportunities that help you build a diverse career with us.
• We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
• Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level