This position reports directly to the AR/AP Manager and is responsible for applying cash to customer accounts, monitoring rebate programs, and related deductions. This individual must work with key personnel within Deflecto, as well as, contacts at the customer level to achieve positive results toward reaching the company goals regarding Accounts Receivable. Essential Job Functions include but are not limited to the following: Partner with customers and sales group to resolve payment on aged items and maintain an overall low level of aged customer items. Post customer payments to accounts. Accurately apply rebates/deductions/credits/etc. to customers. Investigate and timely resolve customer disputes/rebates/deductions/customer portal issues. Asks pertinent and relevant questions related to customer activity (RMAs, rebates, disputes, etc.) to ensure proper accountability and business process. Review Customer Portals on a weekly basis to ensure all invoices are processed on customer side as well as capture any new deductions the customers will be taking. Other responsibilities as they may be assigned.
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Job Type
Full-time
Career Level
Senior