Accounts Receivable Specialist
About The Position
The Accounts Receivable Specialist is responsible for supporting the full accounts receivable lifecycle, including billing, collections, cash application, account reconciliation, and customer account management. This role requires a highly experienced accounting professional who thrives in a fast-paced environment, demonstrates exceptional attention to detail, and delivers outstanding customer service. The ideal candidate has a proven track record in accounts receivable, strong communication skills, and the ability to build and maintain positive relationships with clients, vendors, and internal stakeholders. Experience within a Managed Service Provider (MSP) environment and proficiency with Sage Intacct and ConnectWise Manage are strongly preferred.
Requirements
- 5+ years of progressive Accounts Receivable experience required.
- Proven experience managing collections, customer billing, and account reconciliations in a high-volume, fast-paced environment.
- Experience working directly with clients and business partners while maintaining a high level of customer service.
- A valid driver’s license is required for this position.
Nice To Haves
- Associate degree in Accounting, Finance, Business Administration, or a related field preferred.
- Bachelor's degree in Accounting, Finance, or Business Administration is a plus.
- MSP, technology services, professional services, or similar service-based industry experience strongly preferred.
- Sage Intacct and ConnectWise Manage experience preferred.
Responsibilities
- Manage the full accounts receivable cycle, including invoicing, payment posting, collections, account reconciliation, and account maintenance.
- Prepare and process recurring, project-based, and service-related invoices accurately and on time.
- Monitor aging reports and proactively collect outstanding balances to support cash flow objectives and reduce Days Sales Outstanding (DSO).
- Maintain accurate customer account, billing, and financial records within ConnectWise Manage and Sage Intacct.
- Create, update, and manage customer agreements and billing records in alignment with service and project contracts.
- Investigate and resolve billing discrepancies, payment issues, and customer inquiries in a timely and professional manner.
- Communicate effectively with customers, partners, and internal stakeholders regarding account status, billing concerns, and payment expectations.
- Support month-end close activities, reporting, account reconciliations, and other accounting functions, including providing backup support for Accounts Payable as needed.
Benefits
- Free Employee Medical Insurance
- Additional Employer Paid Medical Options
- Fully Vested 401(k) Match
- Flexible Time Off (an unlimited amount of paid time off days)
- Free $10,000 Life Insurance Policy
- Six Paid Holidays – PLUS Black Friday!
- Flexible Schedule Options
- Fun Employee Events – Yearly Culture Building Events
- Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
