Accounts Receivable Specialist
About The Position
BoulderCentre for Orthopedics & Spine is seeking a detail-oriented and customer-focused Accounts Receivable Specialist to join our team. This position plays a key role in ensuring accurate billing, timely collections, and exceptional service to our patients. The ideal candidate will have medical accounts receivable experience, strong problem-solving skills, and a thorough understanding of insurance claims and reimbursement processes. At BoulderCentre for Orthopedics & Spine, you'll be part of a collaborative team dedicated to providing exceptional orthopedic care throughout the Front Range. We offer a supportive work environment, competitive compensation, comprehensive benefits, and opportunities for professional growth.
Requirements
- High school diploma or GED.
- Minimum of 3 years of accounts receivable experience, preferably in a medical practice setting.
- Knowledge of insurance billing, claims follow-up, and reimbursement processes.
- Strong customer service, communication, and organizational skills.
- Ability to prioritize tasks and manage multiple responsibilities effectively.
- Excellent written and verbal communication skills.
- Strong attention to detail and analytical abilities.
- Ability to establish positive working relationships with patients, providers, and staff.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Proficiency with computer systems and standard office equipment.
Nice To Haves
- College degree.
- Experience in orthopedic or specialty medical practice billing.
- Knowledge of CPT and ICD-10 coding.
- AthenaOne experience preferred.
- Familiarity with managed care networks and insurance carriers.
Responsibilities
- Review and manage outstanding insurance and patient account balances.
- Analyze accounts receivable reports and follow up on unpaid claims.
- Contact insurance companies to resolve denied, rejected, and underpaid claims.
- Prepare and submit claim appeals to secure appropriate reimbursement.
- Perform charge entry and assist with maintaining accurate billing records.
- Investigate and resolve billing discrepancies and account issues.
- Answer patient billing inquiries by phone and in person with professionalism and empathy.
- Apply general ICD-10 and CPT coding knowledge to support accurate billing, claims follow-up, and reimbursement activities.
- Collaborate with providers, staff, and insurance carriers to ensure accurate billing and payment processing.
- Maintain compliance with HIPAA, Medicare regulations, and organizational policies.
- Perform other duties as assigned.
Benefits
- Basic Life and AD&D Insurance (Guardian)
- 16 days of PTO annually
- 7–7.5 paid holidays annually
- Organization provides a competitive benefits package and contributes towards the employee medical coverage
- Employee Assistance Program (EAP)
- 401(k) Safe Harbor Contribution after one year of employment
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Short-Term Disability
- Voluntary Life and AD&D Insurance
- Identity Theft Protection
- Legal Coverage
- Optional Protection Benefits, including: Accident Insurance, Hospital Indemnity Insurance, Cancer Care Insurance, Critical Illness Insurance
- 401(k) Eligible after one year of employment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
