Accounts Receivable Specialist

Steno

21d • Remote

About The Position

In this role, you'll manage the day-to-day collections process — reaching out to clients via email and phone, sending monthly statements, reconciling billing issues with internal teams, and serving as a reliable, relationship-focused point of contact for outstanding accounts. You'll work cross-functionally with Billing and Account Management to keep things running smoothly while delivering the hospitality-forward service Steno is known for.

Requirements

• 1+ years of A/R and collections experience
• Hospitality mindset is key
• Comfortable on the phone throughout the day, building client relationships while managing collections
• Strong Excel skills
• Thrive working independently and navigating ambiguity
• Fluent in remote tools like Google Workspace, Slack, and Zoom
• Critical thinker who can find creative solutions to day-to-day challenges
• Can work through detailed processes efficiently without losing organization

Nice To Haves

• Familiarity with Looker, Zendesk, or HubSpot

Responsibilities

• Manage the day-to-day collections process
• Reach out to clients via email and phone
• Send monthly statements
• Reconcile billing issues with internal teams
• Serve as a reliable, relationship-focused point of contact for outstanding accounts
• Work cross-functionally with Billing and Account Management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed