Accounts Receivable Specialist II

Diasorin•Austin, TX

About The Position

Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world. Our broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist." Why Join Diasorin? Impactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world. Global Reach & Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world, expanding your horizons, and contributing to global healthcare solutions at the forefront of the diagnostic industry. Diverse and Inclusive Culture: We believe in the strength of diversity, and our inclusive culture reflects this commitment. We value your unique perspective and offer a supportive, collaborative environment where everyone can thrive. Join Our Team: If you're passionate about innovation, diversity, and making a positive impact on healthcare, Diasorin is the place for you. We're looking for passionate and talented individuals who are ready to embrace new challenges and drive healthcare solutions forward. Are you ready to be part of a dynamic team that's shaping the future of diagnostics? Join Diasorin and become a catalyst for change in the world of healthcare. Apply today and be a part of our exciting journey toward a healthier, more connected world. Together, we can make an impact! Job Scope The Accounts Receivable Specialist II will be responsible for collection and receivable activities, delivering customer invoices, replying to external and internal inquiries, and general duties related to billing and accounts receivable. The Accounts Receivable Specialist II will also assist other members of the team.

Requirements

4+ years Accounts Receivable experience with high school degree/equivalent, or Equivalent combination of education/work experience
Strong problem solving and critical thinking skills, with the ability to approach complex business problems and formulate solutions
Detailed oriented, organized and has strong ability to manage multiple tasks and prioritize to meet tight deadlines
Ability to effectively interact with customers and internal departments to resolve issues while maintaining positive customer relations
Experience working in a fast-paced environment with rapidly changing priorities
Strong computer skills (Microsoft Windows and Office programs, particularly Excel)

Nice To Haves

Bachelor’s degree preferred
Certification in assigned area (preferred)
Oracle Financials R12 experience (preferred)
Experience in manufacturing environment (preferred)
Salesforce experience (preferred)

Responsibilities

Works closely with the accounts receivable team and shares knowledge of daily activities; provides recommendations and guidance when working with difficult situations.
Interacts with customers and business managers on a daily basis to optimize sales while mitigating risk,vimproving cash flow, and reducing receivables with a focus on maintaining positive customer relationships.
Internal collaborations with Credit Team on risk profile.
Exhibits sound judgment when working with customers and business managers to maintain payment plans, release orders on credit hold, and resolve customer disputes.
Works closely with business managers to understand individual customer needs and requirements.
Fosters positive working relationships and communication within all departments across the organization.
Manages customer accounts to ensure DSO and collection balances are maintained at an acceptable level.
Analyzes customer performance to ascertain ability to pay balances on time.
Monitors and replies to requests in the shared Billing mailbox on a daily basis.
Perform account reconciliations to ensure all transactions are recorded correctly.
Analyze and resolve discrepancies related to payments and account balances.
Understand and apply credit and debit memos appropriately to customer accounts.
Collaborate with internal departments to resolve billing and payment issues.
Maintain accurate financial records and documentation in accordance with company policies.
Assist with month-end and year-end closing activities as needed.
Creates manual invoices and adjustments to customer invoices when necessary.
Works with the tax department to resolve customer tax issues.
Enters invoices into customer portals as needed.
Works with management to help review credit memos or adjustments as requested; reviews and recodes invoices as needed.
Generates aging reports, statements and invoice copies to customers as needed.
Contacts customers concerning delinquent accounts; maintains collection notes on delinquent invoices.
Collaborates with Sales, Customer Support, and Order Management to resolve customer billing issues.
Assists with training new employees as requested.