Accounts Receivable Specialist I - Remote

Labcorp•Burlington, NC

2d•$18 - $20•Remote

About The Position

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a remote Accounts Receivable Specialist I to join our team!

Requirements

High school diploma or GED equivalent.
1+ years of experience in accounts receivable, accounting, medical billing, healthcare revenue cycle, or a related field.
Strong attention to detail and accuracy.
Effective verbal and written communication skills.
Proficiency with Microsoft Office Suite, including Excel.
Ability to work independently and collaboratively while demonstrating strong organizational, time management, analytical, and problem-solving skills.
Ability to maintain confidentiality and handle sensitive financial and patient information with discretion.
Ability to work in a remote office environment with prolonged periods of sitting and computer use.
Regular interaction with internal departments, insurance payers, healthcare providers, patients, and external business partners.
Ability to adapt to changing payer requirements, business needs, and departmental priorities while maintaining quality and productivity standards.

Nice To Haves

Associate's degree in Accounting, Finance, Healthcare Administration, or a related field.
Customer service, call center, or healthcare support experience.
Experience with insurance denials management or Revenue Cycle Management (RCM).
Experience with medical billing systems and platforms such as LCBS, LCLS, and Mobius View.

Responsibilities

Review, process, and resolve denied insurance claims in accordance with established Standard Operating Procedures (SOPs).
Research payer requirements, policies, websites, and internal systems to identify claim issues, obtain accurate billing information, and determine appropriate next steps.
Identify denial trends and payer-related issues and communicate findings to leadership and partner teams.
Contact insurance companies, physicians, patients, and other stakeholders to obtain required information and facilitate claim resolution.
Manage assigned Accounts Receivable (AR) inventory and ensure aged AR is worked in accordance with established SOPs and departmental guidelines.
Maintain accurate account documentation and records while responding to inquiries and supporting claim resolution efforts.
Collaborate with internal teams and external partners to ensure timely and accurate account resolution.
Meet established production and quality metrics through effective organization, time management, attention to detail, and accurate processing of denials.
Support operational and departmental objectives while adapting to changing priorities.