Accounts Receivable Representative

Seafield Center•Westhampton Beach, NY

1d•Onsite

About The Position

This Full Time position is responsible for ensuring that clients are billed and insurance claims are accurately reimbursed to the facility in a timely manner. It involves phone work and insurance claim collections, as well as accessing information systems as assigned. This position is classified as NonEssential for purposes of emergency closures. The role requires treating all clients with dignity, respect, and affirming LGBTQ+ care. Key responsibilities include managing accounts receivable, insurance billing, claims follow-up, and collections, reviewing and resolving past-due claims, processing insurance correspondence, and maintaining HIPAA compliance. The representative will enter and maintain accurate client information, submit claims within required timelines, verify insurance benefits, and assist other departments with insurance verification. Additionally, the role involves monitoring outstanding balances, posting charges and payments, and staying current on billing regulations. Additional billing and administrative duties may be assigned.

Requirements

High school diploma required
Minimum 2 years of experience in accounts receivable, collections, or insurance billing.
Basic computer proficiency and knowledge of office systems/procedures.
Strong interpersonal skills for working with clients, insurance representatives, and staff.
Knowledge of accounts receivable, collections, Medicaid, insurance billing, and client ledger entries.
Strong verbal and written communication skills.
Ability to multitask, prioritize workload, and work independently.
Proficiency with EMR systems, Microsoft Outlook, and other computer systems.
Understanding of managed care networks and insurance carriers.

Nice To Haves

Additional training in billing or insurance collections preferred.

Responsibilities

Manage accounts receivable, insurance billing, claims follow-up, and collections.
Review and resolve past-due claims through regular insurance follow-up and documentation.
Process insurance correspondence, EOBs, medical record requests, and claim resubmissions promptly.
Communicate professionally and confidentially with clients and insurance companies while maintaining HIPAA compliance.
Enter and maintain accurate client billing, payment, and insurance information in the billing system.
Submit inpatient and outpatient claims within required timelines.
Verify insurance benefits, Medicare eligibility, authorizations, and coverage issues.
Assist Intake, Referral, and Outpatient departments with insurance verification and admissions support.
Monitor outstanding balances, process write-offs, and maintain accurate AR logs and account notes.
Post charges, payments, census data, and daily billing reports accurately.
Stay current on billing regulations, insurance procedures, and facility services.
Perform additional billing and administrative duties as assigned.