Accounts Receivable Representative

Escalade • Evansville, IN

17h • Onsite

About The Position

The Accounts Receivable Representative will be responsible for managing and collecting outstanding accounts receivable dollars, resolving customer billing issues, and reducing accounts receivable. This role requires a high school diploma and at least 2 years of collections experience. The ideal candidate will have a working knowledge of basic accounting principles, superior organizational skills, and the ability to multitask effectively in a fast-paced environment. Strong problem-solving skills, attention to detail, effective time management, and the ability to handle difficult customers with diplomacy and tact are essential. Strong computer/keyboard skills, effective listening, and phone skills are also required.

Requirements

• High School Diploma required
• 2+ years of collections experience preferred
• Working knowledge of basic accounting principles
• Superior organizational skills and ability to multi-task.
• Remain focused and on task in fast-paced environments.
• Keen problem-solving skills and attention to detail
• Manages time effectively and adapt quickly to changing priorities.
• Able to handle difficult customers with diplomacy and tact.
• Strong computer/keyboard skills
• Effective listening and phone skills

Responsibilities

• Account specific research and resolution in accordance with A/R goals and metrics.
• Making outbound collection calls in a professional manner while keeping and improving customer relations.
• Research and resolve customer disputes and complaints.
• Ensure follow up and resolution with internal team partners and external customers.
• Process and compile appropriate information on accounts for refunds, write-offs, credit memos, and adjustments.
• Various duties, as assigned by Corporate Credit Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED