Accounts Receivable Representative

Cintas • Graham, NC

1d • Onsite

About The Position

Cintas is seeking an Accounts Receivable Representative. This role is responsible for all accounts receivable related functions, including tracking assigned accounts to identify outstanding debts, planning courses of action to recover outstanding payments, and maintaining heavy phone activity with customers. The representative will locate and contact debtors regarding payment status, negotiate payoff deadlines or payment plans, and handle customer questions or complaints. Additionally, the role involves investigating and resolving discrepancies, establishing good relationships with customers, updating account status and database regularly, alerting supervisors of customers unwilling or unable to pay outstanding amounts, and complying with requirements when legal action is unavoidable.

Requirements

• High School Diploma/GED
• 2+ years' collections experience
• Ability to use confidential information in a professional manner to achieve collections targets/goals
• Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet

Nice To Haves

• Accuracy and attention to detail
• Excellent internal and external customer service skills
• Experience with SAP and AS400

Responsibilities

• Keeping track of assigned accounts to identify outstanding debts
• Planning course of action to recover outstanding payments
• Heavy phone activity with customers
• Locating and contacting debtors regarding payment status
• Negotiating payoff deadlines or payment plans
• Handling questions or complaints
• Investigating and resolving discrepancies
• Establishing good relationships with customers
• Updating account status and database regularly
• Alerting supervisors of customers unwilling or unable to pay outstanding amounts
• Complying with requirements when legal action is unavoidable

Benefits

• Comprehensive and competitive medical, dental and vision benefits, with premiums below the national average
• Four different medical plan options; one plan is offered at zero cost
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED