A/R Project Support Coordinator

Security 101 Holdings•Charlotte, NC

23h•Onsite

About The Position

The Accounts Receivable / Project Support Coordinator will be responsible for collaborating with various team members in the execution of project booking, maintaining customer master records both in 101Ware and in NetSuite, as well as validating and verifying contractual terms, and billing schedules to ensure prompt payment and eliminate billing discrepancies. They will execute on customer invoicing and be the first line of communication with customers regarding overdue accounts or accounts with unpaid balances, while providing the division team with project accounting support and analytics, including past due escalations.

Requirements

5+ years of finance or accounting related experience in a small to mid-sized company
Experience with Oracle NetSuite &/or Avalara
Intermediate/advanced experience with Microsoft Office applications
Intermediate/advanced data entry skills
Exceptional attention to detail
Strong problem solving and analytical skills
Excellent communication and interpersonal skills
Highly organized with strong time management and prioritizing skills
High degree of familiarity with accounts receivable functions
Must be able to work well in a fast-paced, team-focused environment
Ability to manage multiple projects simultaneously, prioritize and manage expectations

Responsibilities

This position will support a fast-paced team with high-volume accounts receivable entry, collections and contracts management.
Collaborate with various team members in the execution of project set-up, contract management, processing a high volume of customer invoices daily and collections.
Format, process & deliver timely and accurate customer invoices on a daily basis via email and customer portals
Provide project accounting support including final review of proposal before acceptance to achieve compliance with contractual terms, and billing schedules.
Coordinate with key personnel on progress billing (AIA).
Communicating with clients on a regular basis to ensure billing acceptance and payment terms.
Monitor accounts receivable aging reports and follow company guidelines on past due follow-ups and collections to promote timely customer payments.
Provide division team with project accounting support and analytics, including past due escalations.
Maintain procedures for sales tax application & provide calculations to support sales team in the creation of proposals.
Respond to customer inquiries & assist in dispute resolution.
Support cash application team when there is a need for payment reconciliations.
Accept and process credit card payments over the phone.