Accounts Receivable Operations Analyst

Americold•Atlanta, GA

13d

About The Position

The Accounts Receivable (AR) Operations Analyst plays a critical role in managing and optimizing the accounts receivable process. This role is responsible for owning AR team reporting, analyzing key receivables data, and supporting continuous improvement initiatives across the AR function. The AR Operations Analyst will identify trends, issues, and opportunities through data-driven insights and will partner closely with AR leadership and cross-functional teams to ensure data accuracy, consistent reporting, and efficient end-to-end AR operations. With a strong understanding of ERP-based AR workflows, this role is a trusted source for reliable AR insights and performance trends that support process optimization efforts.

Requirements

Bachelor’s degree (Accounting or Finance preferred) or equivalent work experience.
Minimum 3+ years prior experience in AR, accounting, or finance, or similar function within order to cash.
Minimum 3+ years of experience working with a large ERP.
Intermediate to advanced Excel skills (VLOOKUP, xlookup, pivot tables).
Detail-oriented with strong analytical and problem-solving skills.
Strong interpersonal, organizational, and written/verbal communication skills with the ability to work independently.
Ability to communicate insights clearly to both technical and non-technical stakeholders.
Ability to influence, collaborate, and build positive relationships across a broad group of stakeholders.
Strong understanding of the order-to-cash transaction life cycle.
General understanding of SOX audit requirements in a publicly traded company.

Nice To Haves

Power BI, Alteryx, Tableau, or other similar tools.
Oracle experience preferred.
Experience driving or supporting process improvement initiatives.
Experience with AR KPIs and cash flow reporting.
Experience with reporting or visualization tools preferred.

Responsibilities

Own and maintain all AR reporting, including aging, past due, unapplied cash, DSO, and cash trends.
Ensure accuracy and consistency of AR data across reports and systems.
Understand ERP AR workflows (billing, cash applications, etc.) to support reporting and analysis.
Investigate and explain AR variances and data discrepancies.
Identify process gaps and lead or support AR process improvement initiatives.
Partner with AR, billing, business development, and IT teams to improve data quality and operational efficiency.
Participate in cross-functional projects impacting AR and cash management.
Support month-end close activities, audits, and leadership reporting requests.
Create and maintain AR reporting documentation and process standards.
Serve as a go-to resource for AR data and reporting questions.