Accounts Receivable Officer

Air North • Whitehorse, YT

2d • Onsite

About The Position

At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Requirements

• Minimum Grade 12 diploma or equivalent
• Diploma or degree in accounting field or equivalent experience
• Minimum 2 years’ accounting experience, specific to accounts receivable
• A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
• Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
• Must be a legally entitled to work in Canada

Nice To Haves

• Experience working in a multi-company environment
• Previous aviation experience

Responsibilities

• Create accurate, timely Air North invoices and distribute invoices and supporting documentation to customers. Invoices originate from cargo, ticketing, and ground handling activities
• Liaise with internal departments to obtain billing information as required and follow up on delinquent account balances
• Reconcile the accounts receivable subledger to the general ledger
• Perform daily revenue processing and verification
• Process write-offs, adjustments, and other journal entries as approved
• Conduct credit checks for new customer applicants
• Review overdue accounts and suspend accounts as required in accordance with company policy
• Contact customers and perform collections activities via email, phone, and follow-up as necessary
• Respond to customer inquiries, including credit card charges, invoice copies, and billing questions
• Run refund reports and process accurate refunds on a daily basis

Benefits

• Phenomenal local and international flight benefits for you and your family!
• Extra travel benefits such as hotels and cruises
• Employer paid health & dental benefits
• Group RRSP investment options
• Cargo shipping benefits
• Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED