Accounts Receivable Lead

Ensign ServicesTampa, FL

About The Position

The Accounts Receivable (AR) Lead oversees and supports AR Resources across assigned Markets, working closely with Operations Market Leaders to drive strong and sustainable AR results. This role provides day‑to‑day leadership, coaching, training, and guidance while ensuring consistent performance and accountability. Reporting to the AR Market Leader, the AR Lead helps implement and monitor accounting, compliance, and education initiatives and serves as a culture champion who models Ensign values. The role also includes select responsibilities that support AR practices across all Ensign skilled nursing and assisted living partners.

Requirements

  • Bachelor's degree in Accounting, Business or related Healthcare field.
  • At least 5 years of experience in financial operations and people management, supporting multiple locations or regions.
  • Expert‑level user of PointClickCare and the Microsoft Office suite, including Excel, Word, and PowerPoint.
  • Ability to design and manipulate Pivot Tables using data warehouse applications.
  • Ability to design and deliver professional quality meetings and training programs.
  • Ability to understand and interpret contractual language and provide guidance on unique contracts and billing scenarios.
  • Fluent expertise in SNF Consolidated Billing regulations as defined by CMS, as well as emerging and innovative payment models.
  • Advanced knowledge of Skilled Nursing and Assisted Living billing, collections, accounting, and audit practices and procedures.
  • Advanced knowledge of accounting principles and practices, including integrated financial and billing systems.
  • Excellent communication and interpersonal skills across all levels.

Responsibilities

  • Provides strong leadership to a diverse team of AR Resources, across multiple experience levels and geographic regions.
  • Proactively works as a liaison with Operations Leaders, AR Leads, and AR Resources to address and resolve root cause concerns contributing to poor AR performance in the facilities.
  • As warranted, escalates issues/concerns to Market Leaders/President, Executive Directors and AR Director.
  • Provides comprehensive leadership for AR Leads and AR Resources, including hiring, training, coaching, performance management, and termination when required.
  • Provides financial and analytical leadership to Operations Leaders through meetings and on‑site support.
  • Acts as a progressive leader and representative within State Health Care Associations and AR sub‑committees, when opportunities become available.
  • Actively participates in new acquisitions, including coordination calls and resource planning, to ensure appropriate coverage and support through CHOW acceptance and completion.
  • Ensures compliance with organization‑wide accounting initiatives by coordinating the implementation of new accounts receivable policies, systems, and processes, and partnering with AR Leads, AR Resources, and Operations to ensure timely and accurate execution.
  • Support additional tasks and special ad hoc projects as assigned.

Benefits

  • medical/dental/vision coverage
  • company-provided life insurance
  • 401(k) with company match
  • sick/vacation plans
  • supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars
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