Accounts Receivable Lead
About The Position
About Shermco Hybrid remote - 3 days onsite in Las Colina office, 2 days remote. The Accounts Receivable Lead is a hands-on, senior individual contributor responsible for driving day-to-day AR performance while supporting team development and process execution. This role follows a People, Process, Technology approach—leading by example, reinforcing disciplined processes, and utilizing systems such as Business Central and High Radius to improve outcomes. The AR Lead operates as a player-coach, directly managing a portfolio of accounts while helping elevate team performance, particularly in project-based billing, collections, and credit awareness.
Requirements
- 4–7 years of AR, billing, or collections experience
- Experience in project-based billing
- Understanding of credit and risk concepts
- Experience with Microsoft Dynamics 365 Business Central
- Experience with High Radius
- Strong working knowledge of AR metrics, including DSO
- Detail-oriented with strong follow-through and accountability
Responsibilities
- Serve as a go-to resource and mentor for AR processors and junior staff.
- Provide guidance on complex billing, collections, and dispute scenarios.
- Help reinforce accountability, responsiveness, and a customer-focused mindset.
- Partner with the AR Manager to go onboard and train new team members.
- Support project-based billing, ensuring accuracy in contracts, milestones, and invoicing.
- Manage a portfolio of customer accounts, driving collections and resolution of past due balances.
- Apply credit and risk guidelines to escalate potential exposure issues.
- Identify process gaps and recommend improvements to billing and collections workflows.
- Support initiatives to improve DSO and aging performance.
- Utilize Business Central for billing, account management, and reconciliation.
- Leverage High Radius for collections activity, prioritization, and account insights.
- Maintain accurate AR data and ensure proper documentation of customer interactions.
- Assist in adoption of system enhancements and automation tools.
- Own cash application and collections for assigned accounts within a project-based environment.
- Drive timely resolution of disputes impacting cash flow.
- Monitor aging and proactively follow up on overdue balances.
- Support credit reviews and customer onboarding from a risk perspective.
- Provide weekly updates on account status, risks, and collections activity.
- Assist leadership in driving AR performance metrics.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
