Accounts Receivable Coordinator

Aston Carter•Lincolnshire, IL

6d•$23 - $28•Onsite

About The Position

The Accounts Receivable Coordinator manages the full accounts receivable cycle, from credit review and invoicing through cash application, collections, research, reconciliation, and reporting. The role supports cash flow and financial record accuracy by maintaining customer accounts, resolving payment and billing issues, and collaborating with customers and internal teams. This is a fully onsite contract-to-hire position in Lincolnshire, Illinois, working with a small finance team in a family-owned global organization. The position pays $23.00–$28.00 per hour.

Requirements

At least 5 years of hands-on accounts receivable experience managing the full AR process, including cash applications, collections, credit review, and reconciliations.
Strong cash application skills, including researching and resolving short payments, discounts, bank fees, and misapplied payments.
Proven collections experience, including contacting customers about past-due invoices and resolving payment issues by phone and email.
Experience researching and resolving customer account issues such as short payments, price discrepancies, credits, and delivery problems.
Experience setting up customer accounts in an ERP system, with attention to fields that affect invoicing and reporting.
Experience running customer credit checks using Dun & Bradstreet, Atradius, or similar credit-reporting portals.
Ability to perform detailed customer account reconciliations and record clear notes in customer profiles.
Familiarity with multiple customer portals for invoice uploads and account management.
Experience working with a large ERP system.
Strong attention to detail and ability to identify and correct misapplications, invoice errors, and other discrepancies.
Ability to think independently, question assumptions, and proactively investigate issues.
Effective written and verbal communication skills for customer and internal stakeholder interactions.
Ability to take ownership, demonstrate curiosity, ask questions, take notes, and learn from mistakes.
Self-motivated, independent, and proactive work style, with initiative to drive continuous improvement.
Ability to manage deadlines and month-end receivables activities in a manufacturing environment.

Nice To Haves

Experience in manufacturing, particularly with month-end processes and receivables management.
Experience in the flavor or fragrance industry.
Experience with Microsoft Dynamics D365 or similar ERP systems; exposure to D365 is highly valuable.
Exposure to accounts payable processes.
Strong analytical and problem-solving skills supporting variance analysis and process improvement.
Ability to collaborate with cross-functional teams, including sales, finance, payroll, and accounting.
Comfort working with multiple online portals for invoicing and customer account management.

Responsibilities

Oversee the complete accounts receivable cycle, including cash applications, collections, credit review, and account maintenance.
Download and process lockbox images and daily bank reports, and prepare daily and weekly check deposits.
Maintain customer records, including addresses, email information, direct deposit changes or additions, and W-9 forms.
Record detailed notes on outstanding customer accounts and document research, findings, and actions in customer profiles.
Prepare, review, and validate invoices for correct terms, pricing, and documentation.
Upload and download invoices through customer portals and maintain customer account information in those portals.
Monitor customer accounts for delayed or missed payments and contact customers about past-due invoices.
Respond to customer inquiries, research discrepancies, and resolve short payments, price differences, credits, and delivery-related issues.
Escalate delinquent accounts as needed and resolve disputes professionally and promptly.
Perform month-end activities, including reconciliations, invoicing, aging reviews, accruals, and variance analysis.
Generate and analyze accounts receivable reports, aging summaries, and customer statements.
Collaborate with sales, finance, payroll, accounting, customers, and other stakeholders to resolve billing and account issues.
Identify root causes of accounts receivable process issues and recommend improvements to efficiency and accuracy.
Set up and maintain customer accounts in the ERP system, entering critical fields accurately.
Run customer credit checks using Dun & Bradstreet, Atradius, or similar tools to support credit-term decisions.
Reconcile customer accounts after research and make necessary system entries.
Respond to emails and phone calls in a timely and professional manner.
Meet department deadlines and manage workload for month-end and ongoing operational requirements.
File and organize customer documents after research.
Take ownership of the AR process, investigate discrepancies and misapplications, and ensure issues are fully resolved.
Perform other accounts receivable and related duties as assigned.