Accounts Receivable Coordinator

Curant Health•Smyrna, GA

About The Position

The Accounts Receivable Coordinator is a core Accounts Receivable role responsible for managing routine billing activities with minimal supervision. The position supports pharmacy claims billing, account follow-up, collections activity, payment posting, reconciliation, issue resolution, reporting support, and payer or client account communication. The role works with patients, payers, pharmacy staff, clients, and internal departments to support accurate account records and timely resolution of billing matters, while following HIPAA, payer requirements, company policies, and pharmacy regulatory standards.

Requirements

  • High school diploma or equivalent required.
  • At least 2 years of Accounts Receivable, billing, collections, payment posting, or related healthcare revenue cycle experience preferred.
  • Experience with billing issue resolution and account documentation preferred.

Nice To Haves

  • Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related field.
  • Pharmacy claims adjudication, payer follow-up, or pharmacy technician experience.

Responsibilities

  • Submit, monitor, and manage pharmacy claims to commercial insurance, Medicare, and Medicaid payers in accordance with established AR procedures.
  • Monitor aging reports and follow up on unpaid, underpaid, or partially paid claims and patient balances until payment, adjustment, or resolution is documented.
  • Investigate claim rejections, denials, payment discrepancies, and account balance concerns; correct billing errors and refile or escalate claims as needed.
  • Communicate professionally with patients, payers, pharmacy staff, and internal departments to explain balances, verify information, and support timely account resolution.
  • Accurately post insurance and patient payments, update account records, and document payment activity in appropriate systems.
  • Assist with account reconciliations, payment research, AR reporting, and identification of discrepancies that may affect account accuracy or reimbursement.
  • Coordinate with insurance providers, clients, and internal teams to clarify billing issues, support claim resolution, and maintain professional working relationships.
  • Maintain complete documentation of billing activity, account follow-up, communications, and next steps while complying with HIPAA, payer requirements, company policies, and pharmacy regulatory standards.

Benefits

  • Paid holidays
  • Employee benefits
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