Accounts Receivable Coordinator

Johnstone Supply LLCRoseville, MI
Onsite

About The Position

Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into the industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service. Now is the best time to join Johnstone Supply. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.

Requirements

  • Associates Degree (AA) or equivalent from two-year college or technical school; At least 2 years of related experience and/or training including collection experience; or equivalent combination of education and experience; or equivalent combination of education and experience.
  • Knowledge of Generally Accepted Accounting Principles and ensure compliance with those principles.
  • Proficient in Microsoft Excel and the use of accounting software.
  • Understanding of Financial Statements and impacts of transactions/postings to accounts.
  • Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Problem solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
  • Project management skills: establishing objectives, timelines, and deadlines; action planning to meet deadlines; evaluating current and future positions.
  • Ability to establish and continuously improve work procedures and systems.
  • Ability to develop and use systems for organizing and keeping track of information.
  • Ability to establish priorities and manage multiple tasks.
  • Ability to attend to detail at a high level of accuracy.
  • Ability to work independently and in a team-based environment.
  • Maintains confidentiality of information.
  • Ability to communicate information across different individuals, departments and external parties.

Responsibilities

  • Prepares and sends out invoices and Statements to customers.
  • Receives payments via credit card, check and ACH and applies to customer accounts accordingly. Ensures all payments are posted daily.
  • Contacts customers to resolve payment discrepancies.
  • Regularly reviews aging report to identify accounts that are at risk for delayed or non-payment. Monitors customer accounts for non-payment, delayed payment, overpayment and other irregularities. Identifies accounts that are near or past due and communicates exceptions to management per company guidelines.
  • Communicates with customers to encourage payment. Updates account with notes on when payment will be received. Maintains holds on delinquent accounts.
  • Assists with closing stores by reconciling day end deposits.
  • Files and maintains accounts receivable customer files and records.
  • Answering incoming calls from our various stores to run payments or authorize a customer to use credit on their account.
  • Regular Attendance and Punctuality is essential.
  • Skill in using email programs, internet browsers, and Microsoft Office Suite, particularly Excel and Word.
  • Knowledge of office equipment, including fax, calculator, printer, copier, and computers.

Benefits

  • Competitive wage
  • Health and wellness benefits
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Supplemental care options
  • Competitive Paid Time Off (PTO)
  • Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting
  • Holiday pay – we recognize and pay our employees for 7.5 holidays per year
  • Paid Parental Bonding Time
  • Employer subsidized medical, dental, and vision plans
  • Employer paid life insurance and short-term disability
  • Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
  • 24/7 Access to virtual care/telehealth options
  • Health Savings Account (HSA) with employer contribution
  • Flexible spending accounts (FSA)
  • Wellbeing program with opportunity to earn reduced medical costs
  • Employee Assistance Program (EAP) for you, and your family
  • Tuition reimbursement
  • Employee referral bonus program
  • Employee service milestone recognition program
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