Accounts Receivable Coordinator

Freeman•Dallas, TX

4h•Hybrid

About The Position

The Accounts Receivable (AR) Coordinator supports the Corporate Financial Services team by performing cash applications, credit documentation support, account maintenance, including audit narratives to support adjustments and refunds. This role requires strong attention to detail, accuracy, and effective communication to ensure financial transactions are processed timely and customer accounts remain in good standing. The AR Coordinator works closely with internal teams and customers to resolve discrepancies and support AR workflows.

Requirements

3 years of full cycle accounts receivable and customer service excellence experience in a professional environment.
Strong analytical and problem‑solving skills.
Ability to communicate complex information in a clear and professional manner.
Experience using ERP systems such as SAP, NetSuite, Oracle, or JD Edwards.
Proficiency in Microsoft Excel and Word; basic experience with PowerPoint and Adobe Acrobat is beneficial.

Nice To Haves

Associate degree in accounting, finance, or related field preferred; equivalent 5+experience considered.
Billing or Specialized billing experience is a PLUS.
Strong audit skills and working knowledge of GAAP principles preferred.

Responsibilities

Resolving unapplied cash and ensuring accurate customer account balances.
Investigate and resolve account discrepancies, credit balances, short‑pays.
Prepare and update AR reports as requested by management.
Assist with month‑end closing activities related to AR, including reconciliations and reporting.
Maintain accurate audit narratives to support adjustments, refunds, write‑offs, and reconciliations.
Complete AR reports with audited accuracy, ensuring data completeness, correctness, and traceability.
Respond to internal and external customer inquiries professionally and promptly.
Work collaboratively with Sales, Operations, and Finance teams to resolve account issues and accurately maintain customer records.
Support escalated reconciliation request by gathering documentation and assisting in communication with internal teams, or management, as needed.
Maintain confidentiality and protect sensitive financial information.
Follow internal control and audit procedures rigorously to ensure compliance with GAAP and corporate financial policies.
Maintain organized, accessible audit documentation for all AR activity, including customer communications, supporting files, and transactional evidence.
Identify trends or repeat discrepancies that may indicate process gaps and proactively recommend improvements.