Accounts Receivable Coordinator

Aston Carter•Charlotte, NC

2d•$23 - $25•Onsite

About The Position

The Accounts Receivable Coordinator posts customer payments accurately and follows up on outstanding business-to-business balances by phone and email, ensuring timely cash flow and high-quality customer account management. This is a first-shift, onsite position working Monday through Friday. The daily and weekly transaction volume is modest, but the dollar amounts involved are significant, including multi-million-dollar past due balances. The environment emphasizes accuracy and quality over speed, while still valuing timely processing. Comprehensive training is provided on the company’s payment plans and options, and the role offers a strong launching pad for career growth within a reputable and growing organization.

Requirements

At least two years of experience in a business-to-business (B2B) collections role.
Hands-on experience with accounts receivable processes, including cash postings and cash application.
Experience with invoicing and billing collections.
Intermediate proficiency in Microsoft Excel.
Ability to communicate clearly and professionally via phone and email with external customers and internal stakeholders.
Strong attention to detail and accuracy when working with high-dollar transactions.
Ability to prioritize workload and manage multiple accounts and deadlines.

Nice To Haves

Previous experience in a manufacturing environment, preferred.
Previous experience using an ERP system, preferred.
Comfort working with high-value customer accounts and complex payment situations.
Willingness to learn varying payment plans and options offered to customers.
Desire to grow within a reputable and expanding organization.

Responsibilities

Post customer payments to accounts accurately and in a timely manner, ensuring that all cash applications reconcile with invoices and account records.
Monitor customer accounts on a regular basis to identify past due balances and prioritize follow-up activities.
Conduct business-to-business collection calls and send professional collection emails to follow up on outstanding invoices and resolve payment issues.
Process and review invoicing and billing information to support accurate accounts receivable records.
Work with varying payment plans and options provided by the company to assist customers in meeting their payment obligations.
Maintain detailed and organized documentation of all collection activities, communications, and payment arrangements.
Use Microsoft Excel at an intermediate level to track, analyze, and report on accounts receivable and collection activities.
Handle high-dollar customer accounts, including multi-million-dollar past due balances, with a strong focus on accuracy and attention to detail.
Collaborate with internal teams, such as accounting and customer service, to resolve discrepancies and support overall cash flow objectives.
Balance the need for speed in processing with a higher priority on quality, accuracy, and compliance with internal procedures.