Accounts Receivable Coordinator

McGregor Foundation•East Cleveland, OH

10d•$20 - $23•Onsite

About The Position

The Accounts Receivable Coordinator is responsible for managing revenue cycle activities for McGregor's residential service lines. This role oversees accounts receivable processes, Medicaid eligibility and application coordination, resident trust funds, collections, billing support, and payment processing while ensuring compliance with healthcare regulations and organizational policies. This position plays a vital role in maintaining the financial health of the organization while providing exceptional customer service to residents, families, and internal departments.

Requirements

Strong understanding of healthcare revenue cycle processes.
Excellent organizational and time management skills.
High attention to detail with strong analytical abilities.
Proficiency in Microsoft Excel and accounting or healthcare financial software.
Excellent customer service and communication skills.
Ability to manage multiple priorities while meeting deadlines.
Comfortable working with financial data and maintaining confidentiality.
A proactive problem solver with excellent follow-through.
Collaborative and committed to exceptional service.
Passionate about supporting seniors through accurate and compassionate financial stewardship.

Nice To Haves

Associate degree in Accounting, Business, Healthcare Administration, or a related field preferred.
Two to three years of healthcare accounts receivable, medical billing, healthcare collections, or cash posting experience preferred.
Experience with Medicaid eligibility and long-term care billing is highly desirable.
Experience with PointClickCare (PCC), Yardi, or similar healthcare systems is a plus.

Responsibilities

Maintain accurate resident census, billing records, and daily charges across multiple service lines.
Coordinate Medicaid applications, renewals, admissions, discharges, and Authorized Representative documentation.
Monitor Medicaid eligibility, payer changes, and Level of Care requirements.
Prepare and reconcile monthly accounts receivable subledgers and support month-end close activities.
Review nursing home claims and coordinate Triple Check processes for billing accuracy.
Manage resident trust funds, including deposits, disbursements, reconciliations, and account closures.
Post resident payments and process ACH transactions.
Monitor outstanding balances and perform collection activities, including payment plans, collection calls, and correspondence.
Research account discrepancies, process chargebacks, and coordinate external collections when appropriate.
Prepare patient statements and respond promptly to residents and family billing inquiries.
Partner with clinical, social services, managed care organizations, and county agencies to ensure timely reimbursement and uninterrupted resident coverage.
Assist with Social Security Representative Payee applications and annual reporting.
Support additional revenue cycle initiatives and special projects as assigned.